Manager, Content Design

Every day tens of millions of people come to Roblox to explore create play learn and connect with friends in 3D immersive digital experiences all created by our global community of developers and creators.

At Roblox were building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together from anywhere in the world and on any device. Were on a mission to connect a billion people with optimism and civility and looking for amazing talent to help us get there.

A career at Roblox means youll be working to shape the future of human interaction solving unique technical challenges at scale and helping to create safer more civil shared experiences for everyone.

As a Manager Content Designer you will play a crucial role in shaping the content strategy and UX writing at Roblox. You will lead a group of content design specialists ensuring that while our products serve diverse audiences they speak with a unified trusted and global Roblox voice. You will report into Design Creative Leadership and act as a strategic partner to Product and Engineering.

You will:

• Architect and Unify the Product Voice Narratives & Systems: You will be responsible for the craft and unified voice across our content design systems. Ensuring consistency in voice tone terminology and style.
• Advocate for the user and drive a holistic Content Design vision... create and execute a scaling strategy that stays ahead of the growing business. making our products safe valuable understandable and easy to use.
• Drive Horizontal Strategy: Identify and resolve friction points where product pillars overlap. Use empathy logic and technical acumen to inform content choices and influence leaders and cross-functional partners.
• Lead a Team of Content Designers: While this is a player-coach role you will manage a team of content design specialists embedded across different product orgs. Youll be responsible for their career growth resource allocation and maintaining a high bar for craft and execution.
• Operationalize the Discipline: Define the engagement model process and culture for Content Design at Roblox. You will ensure the team is a strategic partner to Product Design and UXR from the very start of the design and development process.
• Advocate with Data: Use research linguistics and performance data to champion content-led solutions to executive stakeholders and drive top-notch UX in a fast-paced environment.
• Ensure Global Scalability: Oversee the relationship with Localization to ensure our content frameworks are global-first allowing for cultural nuance without sacrificing brand integrity.

You have:

• 10 years experience in content design UX writing content strategy with at least 3 years in a management role with a complex high-growth tech environment.
• A strong portfolio showcasing a variety of content design work including user interface copy microcopy and style guides you have written and championed for a team.
• Ability to build a team culture navigating organizational shifts and advocating for the tools your team needs to succeed.
• Ability to context switch across between technical documentation emotional/empathetic flows and persuasive/clear UI.
• Experience in providing content strategy for sensitive user experiences that require deep review by cross-functional partners from legal civility marketing and localization perspectives.
• Proven track record collaborating with and influencing a vast variety of cross-functional peers and stakeholders (e.g. product managers data scientists product designers researchers engineers policy localization communications and marketing).
• A strong understanding of UX principles information architecture naming and taxonomiesand user-centered design.
• Systems Mastery: Experience building or leading the content side of a major Design System (e.g. managing string repositories naming conventions and UI components).
• Passion for our Roblox core values: respect the community we are responsible take the long view and get stuff done.
• Excellent communication skills and the ability to clearly present your work to stakeholders.
• Bachelors degree in English or another language Communications UX HCI or equivalent practical experience.
• A proactive mindset with the ability to self-manage and succeed in a fast-paced evolving environment.