Engineering Manager, AI and App Engineering

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At Klaviyo the ARIA (Applications Resources Intelligence and Automations) team builds and maintains the internal technology foundation that powers Klaviyos operations and product innovation. We are looking for an Engineering Manager to lead a high-impact team across four key domains: IT Platform Engineering AI Engineering Internal Applications and Automations and this role you will set technical direction drive engineering excellence and foster a culture of collaboration and continuous improvement while partnering closely with senior stakeholders to deliver outcomes aligned with Klaviyos business priorities.

You will report into the Director of AI and App Engineering and .

How youll make a difference:

• Lead and grow engineering teams: Lead develop and retain engineers across IT Platform Engineering AI Engineering Internal Applications and Automations and Integrations ensuring each team has the support structure and direction to do their best work.
• Drive team performance and delivery: Set clear goals and OKRs establish healthy team rhythms and create an environment where engineers are focused unblocked and delivering high-quality outcomes consistently.
• Partner with cross-functional stakeholders: Work closely with Security Risk and Trust Product Engineering and Business Operations to understand needs prioritize effectively and align technical investments to company goals.
• Set technical direction and engineering standards: Define and communicate a clear technical vision across your teams promoting best practices in reliability security scalability and code quality.
• Champion AI and automation adoption: Drive the adoption of AI-powered tools and automation to improve internal tooling developer productivity and operational efficiency across Klaviyo.
• Mentor and develop engineers: Provide meaningful coaching and feedback conduct regular 1:1s and create clear paths for career growth and advancement within your teams.
• Build and sustain a world-class team: Collaborate with recruiting HRBP and other engineering managers to attract hire and retain top engineering talent across all four domains.
• Represent your teams with clarity: Communicate progress blockers and strategy clearly in cross-functional forums and with senior leadership ensuring visibility and alignment across the organization.
• Define and evolve the technical roadmap: Translate business priorities into a clear executable technical vision and roadmap spanning all four engineering domains.
• Foster a culture of engineering excellence: Establish team processes for incident management code review and continuous improvement that raise the bar and enable your teams to ship reliable scalable systems.

Who you are:

• 5 years of engineering experience with 2 years in an engineering management or technical leadership role at a high-growth technology company.
• Proven track record of building and leading high-performing engineering teams across diverse technical domains in a fast-paced environment.
• Strong technical foundation with the ability to engage credibly on AI/ML systems internal applications platform engineering and integrations and automations.
• Experience partnering with cross-functional stakeholders to define requirements prioritize work and deliver measurable outcomes aligned with business goals.
• Demonstrated ability to set technical strategy and drive engineering excellence across multiple teams or domains simultaneously.
• Strong communication skills with the ability to clearly articulate technical concepts to non-technical audiences and influence without authority.
• Experience with or strong interest in AI/ML technologies and their practical application to enterprise systems internal tooling and operational workflows.

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