Student Worker Mayborn Museum Summer Spark Team Lead BC

Job Title: Student Worker - Mayborn Museum Summer Spark Team Lead - BC

Job Classification:Events and Hospitality Student

Department: Mayborn Museum

Hiring Manager: Brenna Bass

Contact:

Work Schedule: Minimum 15 hours/week; maximum 30 hours/week. Sundays 12:30pm 5:15pm are required. Flexible working hours during Mayborn Museum open hours: Monday Friday 9:30am 5:15pm; Saturday 8:30am 5:15pm

Desired Length of Employment: Summer Break; May through August 2026

Pay Rate: $11.00

Job Description:
Department Mission and Purpose:
Mayborn Museum Mission Statement: Engaging our community and inspiring lifelong learning through our rich collections vibrant programs and hands-on experiences. Spark Team Mission Statement: The Spark Team exists to serve visitors by providing the highest quality visitor experience through promoting visitor engagement. The Spark Team also supports the career development of Baylor Students by providing them with personal development and leadership opportunities.

Objective:
A student leader on the Education and Programs team for Museum Engagement will gain experience in informal education customer service and leadership by facilitating high levels of engagement on the floor for visitors acting as an engagement coach for Spark Guides and assisting with Team Lead responsibilities.

Department: Baylor Universitys Mayborn Museum Complex Museum Engagement Team

Reports to: Museum Engagement Coordinator and Museum Engagement Manager

Availability & Hours:

• Minimum 15 hours/week; maximum 30 hours/week.
• Sundays 12:30pm 5:15pm are required.
• Flexible working hours during Mayborn Museum open hours.
• Monday Friday 9:30am 5:15pm
• Saturday 8:30am 5:15pm

Essential Functions:

Assist with Spark Guide Operations

• Assist with Spark Guide onboarding and engagement training.
• Act as Team Lead for Spark Team by making schedules answering student employee questions and assisting in the galleries as needed.
• Assist with creating Spark Guide training information.
• Update and maintain Spark Box contents and hallway books.
• Assist Museum Engagement Coordinator with monitoring Spark Team performance.
• Assist with planning and facilitating Spark Guide monthly trainings alongside supervisor.
• Use When I Work app to keep schedule and availability up to date.
• Follow rules and guidelines set forth in Museum Engagement Student Employee Handbook

Foster visitor engagement & training for Spark Guides in Play Waco & other areas of museum

• Assist with developing new models of engagement to prototype with museum visitors.
• Report out on time on the floor at weekly ME Team meetings.
• Coach Spark Guides on engaging in Play Waco Traveling Exhibits and Spark Zones
• Serve as a leader to model strong engagement on the floor to other Spark Guides.

Assist with Museum Engagement programs and projects

• Maintain sensory bag inventory with weekly checks.
• Assist with ME team programs & other projects as needed.

Secondary Functions:

• Assist in When I Work tasks as assigned
• Be on call for open or dropped shifts
• Other duties as assigned by supervisor

Level of Independence:
The Lead Spark Guide is expected to work with a moderate level of independence. After training the student worker should be able to operate independently to complete projects and daily floor facilitation. Instructions and guidelines will be specifically written or verbally given. Work is closely supervised and frequently reviewed.

Supports the mission of Baylor University by: Facilitating excellent customer service and meaningful personalized experiences for museum visitors.

General Qualifications: Must be a team player and know how to balance work responsibilities with school and self-care.

Employer: Baylor University

Work Location: Mayborn Museum Complex

Work Address: 1300 S. University Parks Dr. Waco TX 76706