Project Manager Clinical and Community Programs
Baltimore, MD - USA
Job Summary
Overview
TheProject Managerdemonstratesleadership in supporting coordinating andfacilitatingclinical disciplines Access-related implementation efforts and other programs under the supervision of the Assistant Vice President Clinical Services (AVP).
Theincumbentwillinitiate leadand execute innovative administrative andevaluationprojects/tasks related to program designdevelopmentand process efficiency andwill support seamless communication and implementation of action plans by leading efforts to collect track and input data; create data reports; ensure data integrity; coordinate data needs; develop data systems and processes; and provide data in requested formats.
Responsibilities includemaintainingand updatingdepartmental information;assistingwiththerecruitment andonboardingprocesses within the department;creatinguploadingand tracking reviseddepartmentalforms;collecting analyzing and evaluatingdata; andassistingandacquiringinformation necessary fordepartmental meetings and initiatives.Additionally this positionprovides assistanceand administrative support for the AVP including participation in project development and implementation and supportforthe management of services.The incumbent directly supervises theManager Care Center Operationsto ensure that all care center and administrative activities (such as Workspace activities time keeping records and clinical and clerical equipment needs) are completed efficiently accurately andin a timely manner.
Responsibilities
- Providesupervision of assigned staff including pay training pay determination performance management completion of performance appraisals delegation of duties and progressive discipline.Provideoversight support coordination and facilitationtocare center managementserving the clinical disciplines and programs under the supervision of the Assistant Vice President Clinical Services.
- Assistin the development of systems and operating procedures in coordination with Directors andclinical leadershipfor input organization and maintenance ofdepartmentdata.
- Collaborate withclinical leadershipin development and optimization of administrative systems to includebut notbelimited tobusiness processworkflowand standard operating procedures that will improve operating efficiencies increase productivity increase revenue improve patient services and better support clinic operations.
- Collaborate withclinical leadershipin the development and optimization ofperformance management functions and systemsto ensureappropriateand necessarytrainings resources and access forcare center andadministrative support staff.
- Assist with the design developmentandimplementationstandards for operations to include but notbelimited toanalyzingstaffing resourcesallocatingresources accordingly andutilizingresources in a manner that is fiscally responsibletoensurethat the clinical programs are properly staffedand faculty and medical staff are receiving appropriate levels of support.
- Measureresults of operational procedures againstdepartmentalstandards and make necessary adjustments.
- Collaboratewith directors andclinical leadershiptoassistin the management of daily clinical operationsandsupportforcliniciansin ordertoensure quality patient care and address patient concerns that arise within the clinic.
- Collaboratewith directors andclinical leadershiptomake recommendations for implementation of new roles within the department to centralize aspects of clinical operations specific to insurance and scheduling initiatives.
- Collaboratewith directors andclinical leadershiptoprovide oversight andcoordination ofprogram evaluation treatment integrity and performance improvement projects.
- Collaborate with the Project Manager QualityImprovementand act asco-lead for relevantfocus groups.
- Collaborate withclinical department directors and other staff to prepare data for inclusion in documents such as progress reports Institute communications grant proposals academic manuscripts and funding agencies reports.
- Analyzeoperationaltrends and make recommendations for proper adjustments in the schedule templates toassuresolvency.Assistwith implementation of solutions after collaboration withdepartmental medicalmanagement.
- Attend andactivelyparticipatein staff meetings financial review meetingsand administrative management meetings.
- Provide administrative supportto Assistant Vice President Clinical Services as needed to includetakinganddisseminatingmeetingminutes as directed.
Qualifications
Project Management Professional (PMP) or other relevant project management certificationispreferred.
EDUCATION:
- Bachelorsdegree is.
- Masters degreein businessadministrationpublic healthcommunications administrative studies social services research administration healthcareadministration is preferred.
EXPERIENCE:
- Must have at least three (3) years of progressively responsible administrative experience preferably in research social services or medicalsetting.
- Previousexperience working in a public health healthcare clinical or administrative/operations environment is preferred.
Minimum pay range
Maximum pay range
Required Experience:
IC
About Company
Kennedy Krieger Institute improves the lives of children and adults with special health challenges through interdisciplinary hospital services and outpatient, community, education and research programs.