Retail Sales Associate – Freeport Main Street Stores

At we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe inclusive spaces where everyone feels welcomeboth here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Be part of the excitement at our New Flagship Store Grand Reopening and launch your Ultimate Career Adventure!

This one application opens the door to opportunities across our Flagship Home and Hunt/Fish store as well as our Events teams and the Davis Warehouse (Merchandising Pick Up). Join a team built on passion and purpose as we celebrate our core values of Outdoor Heritage Integrity Service Respect Perseverance and Safe & Healthy Livingall while helping shape an unforgettable customer experience from day one.

Apply Now and Be Part of Our Exciting Journey We Cant Wait to Meet You!

Join Our Team and Enjoy Amazing Benefits!

• Flexible schedules: Available minimum 3 days a week; available Saturday or Sunday

• Competitive pay: Dayside/Evening starting $16.10/hr; Overnight $20/hr; Premium pay extra $1 between 6pm-6am

• Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love.

• Paid training: Get paid while you learn and grow in your role.

Areas we are currently hiring: Hunting Fishing Events Home Store Front of House Sales Back of House Operations.

Position Purpose:

As a L.L. Bean Guide youll be the heartbeat of our brand-new Flagship store delivering world-class service with a smile. Youll be the face of the brand engaging customers keeping our store in tip-top shape and fostering a spirit of teamwork. Your role will be ever-changing and exciting working in multiple areas and adapting to the needs of the day while showcasing your product knowledge processing skills and/or service expertise. Get ready to make every customer feel like a part of our outdoor-loving family!

Flagship Store Front of House Positions (sales floor registers):

• Use PCs Point Of Sale answering outside phone calls and mobile devices to provide seamless fast omni-channel service.

• Actively approach and assist multiple customers providing personal and genuine service interactions.

• Drive excitement around sponsored programs including Outdoor Discovery Program and the Mastercard program.

• Ensure a well-organized store uphold visual and merchandising standards and support store operations processes.

Flagship Store Back Of House Positions (operations replenishment):

• Use PCs Point Of Sale answer incoming phone calls and mobile devices to provide seamless fast omni-channel service.

• Able to perform basic and repetitive functions alone with ability to learn new systems.

• Strong attention to detail and accuracy

• Comfortable working in a fast-paced physically demanding environment

• Ensure a well-organized store uphold visual and merchandising standards and support store operations processes.

• Approach and assist multiple customers providing personal and genuine service interactions.

3rd Shift Position:

• Use PCs Point Of Sale and mobile devices to provide seamless fast omni-channel service.

• Strong attention to detail and accuracy.

• Approach and assist multiple customers providing personal and genuine service interactions.

• Comfortable working in a fast-paced physically demanding environment.

• Ensure a well-organized store uphold visual and merchandising standards and support store operations processes.

• Comfortable doing repetitive tasks alone or with a team.

• Drive excitement around sponsored programs including Outdoor Discovery Program and the Mastercard program.

Events:

• Required to stand walk during shift; talk or hear both in person and by headset; Occasionally ascend or descend ladders stairs ramps

• Repetitive motions that may include the wrists hands and/or fingers; occasionally required to stoop kneel bend crouch and consistently move and lift objects up to 40 pounds (utilizing a team lift as needed)

• Passion for providing world-class customer service.

• Friendly and outgoing communication style.

• Proficiency with computer systems and the ability to learn new technologies.

• Adaptability and openness to change.

• Availability to work varied hours including nights weekends and holidays.

• Genuine passion for the outdoors and participation in outdoor activities.

• Ability to work collaboratively with a diverse team and customer base.

Personalized Services

• Completing multiple services including: Monogramming engraving alterations embossing light repairs

• Comfortable working in a fast-paced dynamic environment doing repetitive tasks alone or with a team

• Strong attention to detail and accuracy

• Use of PCs Point of Sale answering and making outside phone calls providing personal and genuine service interaction

• Drive excitement around sponsored programs including Outdoor Discovery Program and the Mastercard Program

• Approach and assist multiple customers providing world class service

Home Store: (Late May/June start dates)

• Utilize PCs Point of Sale systems and mobile devices to deliver fast accurate and seamless omni-channel service to customers.

• Demonstrate strong attention to detail and accuracy in all transactions and operational tasks.

• Engage assist and build rapport with multiple customers at once delivering a personalized and professional service experience.

• Support sales in key categoriesincluding bedding and furnitureby providing knowledgeable guidance recommending solutions and contributing to overall department sales goals.

• Adapt to working across multiple areas within a single shift ensuring coverage smooth operations and consistent customer support throughout the store.

• Maintain a clean organized and visually appealing sales floor while upholding company merchandising and presentation standards.

• Thrive in a fast-paced physically demanding environment requiring frequent walking standing lifting and multitasking.

Hunting Department:

• Knowledge experience and passion for various hunting pursuits (upland waterfowl big game small game etc).

• Familiarity with sporting firearms.

• Experience in archery preferred.

• Ability to multitask and /or change tasks frequently.

• Comfortable working in a fast-paced environment.

Fishing Department:

• Knowledge experience and passion for fishing (both fly and spin).

• Understanding of fishing tackle and techniques.

• Familiarity with Maine fresh and saltwater gamefish species.

• Experience in paddlesports or boating.

• Ability to stand entire shift.

• Ability to multitask and /or change tasks frequently.

• Comfortable working in a fast-paced environment.

Retail Merchandise Pickup Center Working in a warehouse environment to support the Retail Campus Stores

• Strong attention to detail and accuracy

• Able to perform basic and repetitive computer functions alone with the ability to learn new computer systems

• Ability to multitask and/or change tasks frequently

• Able to answer internal phone calls from the campus retail stores

• Ability to load furniture and other large bulky items into customer vehicles

• Deliver world class customer service during customer pickups

• Able to unload truck deliveries and sort into the warehouse

• Physical demands Stand/Walk entire shift (approx. 3 - 6 miles) / Bend lift grab reach over shoulder and squat / Climb ladders and stairs / Pallet Jack handling / PoHi 5 required lifting 50lbs. to a height of 54 overhead / Load into a vehicle / Pulling inventory assembling product loading pallets for store delivery / Manual dexterity to apply price tags

Discover a Team Culture That Values:

• Work hard play hard live well: Balance your career with outdoor adventures.

• Strong Core Values: Family ownership rich history and a commitment to diversity equality inclusion and sustainability.

• Supportive Environment: Enjoy a positive inclusive work atmosphere where teamwork and personal growth are encouraged.

Skills and Qualifications:

• Proficiency with computer systems and the ability to learn new technologies.

• Availability to work varied hours including nights weekends and holidays

• Ability to understand speak and read English

• Hunting and Fishing areas require expertise in associated areas

• Passion for providing world-class customer service.

• Friendly and outgoing communication style.

• Adaptability and openness to change.

• Genuine passion for the outdoors and participation in outdoor activities.

• Ability to work collaboratively with a diverse team and customer base.

Key Responsibilities:

• Leverage Technology: Use PCs Point Of Sale and mobile devices to provide seamless fast omni-channel service.

• Engage Customers: Approach and assist multiple customers providing personal and genuine service interactions.

• Drive Sales: Convert every customer interaction into a sales opportunity driving brand loyalty through exceptional service.

• Build Relationships: Establish connections with customers share expertise and demonstrate a passion for learning and sharing product knowledge.

• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.

• Promote Initiatives: Drive excitement around sponsored programs including Outdoor Discovery Program and the Mastercard program.

• Maintain Standards: Ensure a well-organized store uphold visual and merchandising standards and support store operations processes.

• Collaborate: Work as part of a team to achieve results create a positive work environment and adapt to changing business needs.

• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Physical Demands:

• Required to stand walk during shift; talk or hear both in person and by radio headset; Occasionally ascend or descend ladders stairs ramps

• Able to walk/stand for 6-8 hour shift

• Repetitive motions that may include the wrists hands and/or fingers; occasionally required to stoop kneel bend crouch and lift up to 20 pounds may

• Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed)

If you care about the outdoors joining is a great way to feel good about what you do. Our benefits package makes a good thing even better with programs and perks designed to support your health and financial goals. Plus maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what weve identified and you think youd be great at this role wed love to learn more about you! At we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.