Principal Consultant – ServiceNow

Ready to build the future with AI

At Genpact wedontjust keep up with technologywe set the pace. AI and digital innovation are redefining industries andwereleading the charge. GenpactsAI Gigafactory our industry-first accelerator is an example of howwerescaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models toagentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deployingcutting-edgeAI solutions and want to push the boundaries ofwhatspossible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge operational excellence andcutting-edgesolutions we help companies across industries get ahead and stay ahead.Powered by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow today.Get to know us atand onLinkedInXYouTube andFacebook.

Inviting Applications forthe role of Principal Consultant ServiceNow

In this role you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams

Responsibilities

• Extensiveexperience in ServiceNow technology

• Extensive experience with ServiceNow platform specifically with FSO and CSM involving Financial Service Data Model for Banking / Insurance

• ServiceNow scripting experience using JavaScript HTML CSS XML and REST/SOAP Web Services.

• Understanding and experience of Business Rules Script Includes UI Actions and all scripted aspects of ServiceNow.

• Experience working with Agile teams methodologies and tools in a virtual environment.

• Experienceof ServiceNow solution Implementation (configuration and customization) experience

• Proven experience in at least one designarchitectand implementation of FSO solutions involving Financial Data Model Dispute management Customer life cycle management Treasury Operation Payment operations Card operations Loan operation Claims processing.

• Experienceof working in ServiceNow FSO Projects and with experience on Requirements Gathering Agile/Sprint Planning Demos.

• Strong background in solution architecture and technical design with a focus on enterprise architecture Financial Service Operation (FSO)

• Strong understanding of Enterprise architecture processes and the ability to translate these into technical solutions.

• Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs

• Experience in architecting solutioning implementation and configuration of Financial Service Operation

• Experience and expert understanding of key ServiceNow modules and concepts like CSDM CMDB Data Models etc.

• Advanced analytical and problem-solving experience ability to multi-task and effectively manage priorities.

• Strong understanding of ITIL and Service Management frameworks

Qualifications weseekin you!

MinimumQualifications

Experience in ServiceNow IRM implementation
Experience in working in IRM domain out of whichsome experiencein the role of IRM Architect
Experience in ServiceNow IRM design architecture and implementations with a fair understanding of ServiceNow IRM model plugins and accelerators.
Excellent customer facing skills
Should have worked extensively on ServiceNow Integrations with other external systems
Knowledge of one or more of the following: HTML/CSS AJAX Jelly JSON AngularJS.
ServiceNow Certified Implementation Specialist IRM
Certified Implementation Specialist Risk and Compliance.
Certified Implementation Specialist Vendor Risk Management
Understanding of various regulations like GDPR ISO etc. (Good to have)

Preferred Qualifications/ Skills

• MCA/ BSc (Computer)/ B.E.

The approximate annual base compensation range for this position is $60000 to $75000. The actual offer reflecting the total compensation package plus benefits will bedeterminedbya number offactors which include but are not limited to the applicants experience knowledge skills and abilities; geographic location; and internal equity

Why join Genpact

Be a transformation leader Work at the cutting edge of AI automation and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

The approximate annual base compensation range for this position is $60000 to $75000. The actual offer reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicants experience knowledge skills and abilities; geographic location; and internal equity

Work-from-Anywhere Roles Los Angeles California-based candidates are not eligible for this role

Location-based Roles (e.g. Richardson roles metro area can be adjusted by role location) Los Angeles California based candidates are not eligible for this role. <Dallas Metro> area candidates are eligible for this role only.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.