Infrastructure Engineer III Identity Access Management
Columbus, NE - USA
Job Summary
You belong to the top echelon of talent in your field. At one of the worlds most iconic financial institutions where infrastructure is of paramount importance you can play a pivotal role.
- Build and maintain automation scripts and tooling (Python PowerShell) to reduce manual operational work and recurring incident volume
- Analyze ServiceNow incident data to identify trending issues recurring failures and automation opportunities across IAM/IGA platforms
- Support monitoring and alerting infrastructure using Splunk and Grafana including dashboard creation alert tuning and signal-to-noise optimization
- Develop and maintain automated remediation scripts for common incident patterns (service restarts job failures access request retries)
- Partner with application teams to troubleshoot and resolve incidents across MyAccess Entitlement Manager CertifyNow and related IGA platforms
- Assist with CI/CD pipeline maintenance and deployment automation using Git/GitHub
- Contribute to operational runbooks knowledge base articles and incident response documentation
- Support database operations and reporting against SQL Server for operational analytics
Participate in on-call rotation and incident response for IGA platform issues
Required qualifications capabilities and skills
- Formal training or 3 years of experience in infrastructure engineering site reliability or platform operations
- Foundational knowledge of scripting in Python or PowerShell with ability to read modify and create automation scripts
- Familiarity with monitoring and observability tools (e.g. Splunk Grafana or similar)
- Exposure to incident management workflows and ITSM platforms (e.g. ServiceNow)
- Basic understanding of infrastructure concepts including networking databases and application deployment
- Willingness to learn identity and access management domain concepts
- Strong problem-solving skills and attention to detail
- Experience with SQL Server or relational database querying
- Familiarity with Git version control and CI/CD concepts
- Exposure to identity & access management (IAM) privileged access or entitlement governance
- Experience analyzing data to identify patterns and trends (CSV/JSON processing basic data analytics)
- Familiarity with REST APIs and web automation tools
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more