General Sales Manager

At Mercedes-Benz of Henderson our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey fueled by innovation and integrity that has positioned us as part of the nations #1 family-owned automotive group.

If in your personal pursuit of excellence you have developed a proven track record of consistently producing outstanding results through a commitment to continuous and never-ending improvement your next opportunity awaits -- We are seeking a General Sales Manager to join our team.

The General Sales Manager is responsible for the overall leadership performance and profitability of the Sales Department. This role drives new and pre-owned vehicle sales guest satisfaction and team development by establishing clear expectations executing disciplined sales processes and holding the team accountable to performance standards.

What You Will Do

• Lead and manage all aspects of the Sales Department including new pre-owned and internet sales operations.
• Establish communicate and enforce sales processes performance expectations and accountability standards.
• Drive revenue growth profitability and market share through effective inventory management pricing strategy and sales execution.
• Monitor KPIs such as volume gross profit closing ratios and guest satisfaction.
• Develop coach and hold Sales Managers and Sales Consultants accountable for individual and team performance.
• Oversee desking and deal structure to ensure profitability compliance and alignment with lender and dealership guidelines.
• Ensure all sales activities comply with federal state and local regulations as well as company and manufacturer standards.
• Analyze market trends competitor activity and dealership performance data to inform strategy and decision-making.
• Support recruiting hiring onboarding and retention of top sales talent in partnership with Human Resources.
• Maintain strong relationships with OEM representatives and ensure adherence to manufacturer programs and objectives.

What We Are Looking For

• Proven leadership experience as a General Sales Manager role in an automotive dealership (luxury experience preferred).
• Proficiency working with CRM systems and dealership management systems CDK preferred.
• Demonstrated ability to drive sales performance profitability and customer satisfaction in a high-volume environment.
• Strong leadership presence with the ability to coach develop and hold teams accountable.
• Deep understanding of dealership sales operations desking inventory management and F&I processes.
• Strong analytical and decision-making skills with the ability to use data to drive performance.
• High level of professionalism integrity and commitment to delivering a luxury guest experience.
• Excellent communication and interpersonal skills with the ability to influence at all levels of the organization.
• Valid drivers license and acceptable driving record.

Total Rewards - We offer competitive pay plans and a full range of benefits.

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

We attract nurture and retain the most talented people in the industry by providing the highest quality work environment where productivity creativity and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones Automotive Group brand that drives our company toward success.

We are an Equal Opportunity Employer