Quality Manager

REPORTING

• The Quality Manager oversees quality assurance quality control and regulatory compliance teams.
• Other reporting relationships may be established on a project-specific basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Quality Leadership

• Develop implement and oversee the companys Quality Management System (QMS).
• Ensure policies procedures and standards align with customer industry and regulatory requirements.
• Lead audits inspections and certifications to maintain compliance and industry credibility.

Continuous Improvement

• Partner with operational leaders to identify and eliminate process inefficiencies defects and risks.
• Champion Lean Six Sigma and root-cause analysis methodologies to drive measurable improvements.
• Track report and act upon quality metrics and KPIs to sustain performance excellence.

Compliance & Risk Management

• Ensure compliance with all applicable regulatory and industry standards (e.g. ISO OSHA FDA if applicable).
• Lead risk assessments corrective actions and preventive measures to safeguard business continuity.
• Provide proactive guidance on emerging regulatory and compliance requirements.

Customer & Stakeholder Engagement

• Serve as the primary contact for quality-related customer interactions audits and escalations.
• Build strong partnerships with suppliers and vendors to enforce quality standards across supply chain.
• Enhance customer satisfaction through timely issue resolution and continuous improvement initiatives.

Team Leadership & Development

• Lead mentor and develop quality and compliance teams.
• Build a culture of accountability collaboration and professional growth.
• Ensure proper recruitment training and retention of quality professionals.

COMPETENCIES REQUIRED

• Proven leadership in quality management across complex organizations.
• Strong knowledge of QMS compliance frameworks and industry standards.
• Demonstrated expertise in Lean Six Sigma or other process improvement methodologies.
• Exceptional analytical problem-solving and communication skills.
• Ability to influence cross-functional teams and executive stakeholders.

Experience with QA requirements for Defense Contractors as follows:

• Familiar with interpretation of Q-notes
• Familiar with processing FAIs
• Must be able to read blueprints schematics & PIDs
• Experienced in inspection of shop welded fabrications Electrical assemblies & mechanical assemblies

REQUIRED LICENSES CERTIFICATES AND EDUCATION

• Bachelors degree in Engineering Quality Management or 10 years of related field experience preferred.
• Minimum of 8 years of progressive quality leadership experience with at least 5 years in a senior role.
• Certified Quality Engineer (CQE) Certified Manager of Quality/Organizational Excellence (CMQ/OE) or Six Sigma Black Belt preferred.
• AWS Certification preferred or willingness to get within 6 months.

PERFORMANCE MEASUREMENTS

• Achievement of quality compliance and regulatory objectives.
• Reduction of defects nonconformances and customer complaints.
• Sustained improvement in quality KPIs including first-pass yield and customer satisfaction.
• Successful audits certifications and regulatory inspections.
• Employee engagement development and retention within the quality function.

WORKING CONDITIONS

• Primarily office-based environment with regular interaction with executives employees and external stakeholders.
• Regular travel required to company sites suppliers and customer facilities.
• Extended hours may be required during audits certifications or critical quality events.