Associate Network Engineer

Job Description

The Associate Network Engineer contributes to the installation configuration administration and support of Virginia Tech residential and campus networks and associated services. Virginia Tech networks utilize multiple vendor routing switching and wireless technologies. The campus core and border consist of a sophisticated architecture that serves as the high-speed backbone for network services that meet the operational academic social and research needs of over 38000 students and 8000 faculty/staff. The position reports to a Network Engineering and Operations (NEO) manager and works closely with members of NEO and often interacts with other programs within Virginia Techs Network Infrastructure and Services (NI&S) and other units of the University. The Associate Network Engineer is expected to:

- Assist in day-to-day operational activities necessary for deployment maintenance and management of networking systems and technologies including equipment installation configuration changes and software updates.
- Provide excellent customer service and technical support to diagnose troubleshoot and resolve network issues including routing switching wireless and other network services.
- Utilize network monitoring applications and tools to monitor network performance and other metrics. Identify inconsistencies in configuration and recommend adjustments or changes as needed.
- Contribute to projects and tasks as directed.
- Investigate resolve and document security copyright infringement and other incidents using incident management applications and other network management tools and applications.
- Expand on relevant skill sets by actively participating in approved professional development opportunities such as training sessions and conferences.
- Participate in a 24/7 on-call rotation.

Required Qualifications

- Bachelors degree or a combination of education and experience that equates to a bachelors degree
- Demonstrated experience as a network analyst or network engineer
- Basic knowledge of fundamental LAN/WAN technologies and protocols
- Self-motivated with the ability to work independently under close supervision as well as the ability to work in a team environment
- Working knowledge of network management applications and protocols
- Ability to troubleshoot and diagnose routine problems in areas of proficiency using established procedures paying close attention to detail and ability to communicate effectively and professionally with customers.
- Able to work on multiple projects simultaneously with limited resources and short timelines
- Strong listening verbal and written communications skills
- Willing and able to learn new technologies and skillsets to accept increasingly difficult assignments and to grow professionally

Preferred Qualifications

- Demonstrated domain knowledge of network technologies through one or more of the following certifications: CCNA JNCIA or equivalent

Pay Band

4

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

Commensurate with experience

Hours per week

40

Review Date

4/22/2026

Additional Information

Sponsorship is not available for this position.

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.