Salesforce and Solutions Administrator 2

The Salesforce and Solutions Administrator 2 position exists to maintain enhance optimize and drive innovation within our Salesforce platform and other enterprise applications. This position collaborates closely with a diverse team of Salesforce administrators software engineers and business stakeholders to understand business needs and processes design elegant solutions and implement enhancements and change management that drives efficiency productivity and data accuracy. Within that context the Salesforce and Solutions Administrator 2 position will also configure maintain manage and streamline the functionality integrations and enhancements of our enterprise application Duties/Responsibilities: All Salesforce and Solutions Administrators are responsible for performing the responsibilities below. The Salesforce and Solutions Administrator 2 is expected to have an intermediate understanding of and ability to perform those responsibilities and to demonstrate leadership qualities while doing Administration:Knowledge of and ability to work within the breadth of the Salesforce product portfolio including Service Cloud Sales Cloud NPSP or Nonprofit Cloud ASL Experience Cloud Marketing Cloud Marketing Cloud Personalization Marketing Cloud Intelligence with Agile Solutions Architects and other Salesforce and Solutions administrators to understand and anticipate business needs and implement innovative technical solutions within Salesforce to meet those objectivesConfigures customizes maintains and supports Salesforce to meet ever evolving needs by using Flow assignment rules approval processes fields page layouts record types dynamic layouts apps actions custom settings mobile administration dashboards reports user and license management including new user setup roles profiles permission sets public groups sharing rules Salesforce integrated applications including Chargent Genesys Form Assembly Melissa Data Applications Administration & Solution Design:Administers other enterprise applications including ERPs workflow management events management transactional systems solutions for configures implements integrates tests troubleshoots maintains optimizes and supports enterprise applicationsImplements business process redesign and creates associated documentation in support of new or changing technologyAssists with the selection and retirement of applications or application functionality to maximize benefit to the ministryDevelops applies maintains and communicates the ministrys software architecture and process standards Quality Assurance & Data StewardshipDevelops executes and ensures adherence to automated test plans and quality control standards; evaluates results; and educates stakeholdersManages data reconciliation among diverse systems addressing issues affecting data qualityRecommends and implements data quality process enhancements maintains data dictionaries and supports production data issuesTraining and Support:Provides user support and offers expert guidance to users on Salesforce and other enterprise applicationsIdentifies training needs and trains application usersEnsures that knowledge gained from vendors and contractors is effectively documented for future re-use Maintains expertise in supported business areas and the application functionality (new changed and future) needed to support themAgile Team Collaboration:Works collaboratively with others on a cross-functional product-oriented Agile teamFollows and supports the departments chosen Agile methodologyParticipates in Agile ceremonies such as stand-ups and retrospectives to contribute to team goalsGrade Level Responsibilities:Coaches and mentors other Salesforce and Solutions Administrators as appropriateOther Duties/Responsibilities:Provides after-hours and weekend on-call support when necessaryParticipates in on-going training opportunitiesPerforms other duties as assignedManagerial Breadth/Scope of Job:NoneWorking Environment/Physical Requirements:On-campus (hybrid-remote) office environmentFrequent sitting and computer useOccasional travel domestic or internationalJOB QUALIFICATIONS/REQUIREMENTS:Character/Spiritual: Exemplifies Ephesians 5:1-2 Therefore be imitators of God as dear children and walk in love as Christ also has loved us and given Himself for us... Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20 Go therefore and make disciples of all the nations baptizing them in the name of the Father and of the Son and of the Holy Spirit teaching them to observe all things that I have commanded you; and lo I am with you always even to the end of the age. Is a consistent witness for Jesus Christ; maintains a courteous Christ-like attitude in dealing withpeople within and outside of Focus; adheres to theStandard of Moral ConductandStatement of Faith; upholds Focus on the Familys ministry in prayerPrays personally for Focus on the Familys staff and constituents and may occasionally lead in a public prayerEngages in Christian ministryDemonstrates behaviors aligned withFOF core valuesPersonal Characteristics:Lives with integrity derived from Biblical values and demonstrates standards of conduct that meet or exceed company and/or legal requirementsThrives in a team environment: team player; trustworthy; reliableResults-oriented self-motivated driven and committedPositive and encouraging attitude with ability to motivate/encourage peersCoachable; Confident without having an egoConstituent and Stakeholder-service orientedEmbodies honesty forthrightness and opennessCreative thinker and effective problem-solverMaintains a cool and calm demeanor under pressure treating others with dignity respect and graciousnessAvoids groupthink: Courage to assertively present alternatives in a spirit of mutual respect; humility when their ideas are not acceptedApproaches processes and tools with an eye for adding value and eliminating waste (Lean thinking) Lifetime learner with a burning desire to continually be stretched and improveFlexible thinker with ability to adapt to and learn various solutions frameworks processes and systemsAvid interest in all things digital with a passion to stay current work and play with the latest and greatest digital innovationsA servant-leader who seeks to empower othersKnowledge/Experience:Bachelors degree or professional qualification desired 2-3 years of experience with Salesforce plus a Salesforce Administrator certification3-5 years of experience in system and application support or as a power userThe Salesforce and Solutions Administrator 2 is expected to have intermediate qualifications in the following:Experience with systems supporting complex enterprise-wide business processes including the Salesforce suite of products Microsoft GP Genesys Ping Doclink SQL and SOQL with the full suite of Microsoft Office productsExperience with Salesforce and other release processes including DevOps concepts and the use of Github and related toolsExperience documenting information systems architecture as well as requirements and use casesExperience with concepts of data governance data integrity management data structures and data qualityExperience with creation review and execution of automated test cases as well as testing methodologiesExperience in mentoring others in an enterprise application and/or software development environment Knowledge of the Agile mindset and methodologies Experience with business process creation or systems analysis desiredSkills Abilities and Special Talents/Gifts:Strong Analytical and problem-solving skillsAttention to detail and accuracyAbility to review datasets detect patterns and draw conclusions and recommendations from the dataExcellent interpersonal and presentation skills ability to communicate clearly concisely and persuasively in both verbal and written formatsAbility to communicate with tact and sensitivity at all organizational levelsUnderstanding of core business operations/structures and key interactions/dependencies among departments and disciplinesStrong time management and organizational abilitiesExpertise to handle multiple projects and adhere to strict deadlinesAbility to manage numerous and sometimes conflicting objectives projects and/or activities at the same time as well as to manage multiple tasks with minimal supervision and guidanceAbility to simplify complex material to train others effectivelyStewardship Requirements:Adheres to FOF principles of stewardship by using time and resources efficientlySalary Range: $74984 to $88062Application Materials Required: Cover Letter Resume/CV*Colorado Residents: In any materials you submit you may redact or remove any age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply please submit the following application materials to this posting:1. A current resume.2. A cover letter that specifically addresses the job requirements and outlines on the Family puts a high value on our team members and offers a unique benefit scheduled for 20 hours or more per week are eligible for:Norton LifeLock ID Theft CoverageLegal Shield/ID Shield CoverageAFLAC403B Retirement PlanVacation Time & Vacation PayoutSick TimeHolidaysService AwardsCommunity Service DaysBookstore DiscountFitness CenterEmployees scheduled for 30 hours or more per week are eligible for all the above and:Medical PlanDental PlanVision PlanLife InsuranceDisability InsuranceFlexible Spending AccountsEAP (Employee Assistance Program)Tuition ReimbursementWarehouse Membership ReimbursementNote: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language refer to the governing plan documents.*Temporary employees are not eligible for benefits except for:Sick TimeBookstore DiscountFitness CenterTentative Search Timeline:Priority will be given to applications submitted by April 27 2026; however this posting will remain open until potential employee start date is May 11 2026Posting date: April 6 2026Un-posting date: ongoing until filledPosting contact email: