Head of Finance Technology Systems
Boston, NH - USA
Job Summary
At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If youre a close but not exact match with the description we hope youll still consider applying. Want to learn more about life at Klaviyo Visit see how we empower creators to own their own destiny.
HYBRID in BOSTON
At Klaviyo we know that building a great company starts with building a great team. We welcome candidates from a wide range of backgrounds and experiences and we care as much about your trajectory and potential as we do about direct onetoone matches with every requirement.
About the team
Klaviyo went public in 2023 and is scaling fast. This is a rare chance to architect the Finance systems foundation for a company at this inflection Finance Technology Systems team is part of G&A Systems within Global Technology Solutions (GTS). This group designs operates and continually improves the applications and workflows that power how Klaviyo manages money risk and financial reporting at scale.
The team partners closely with Finance Accounting Tax Treasury FP&A Procurement and Internal Audit as well as adjacent technology teams like Corporate IT Data and GTM Systems to ensure our backoffice stack is reliable wellintegrated compliant and ready for a public AIforward SaaS business. We own the roadmap health and governance of platforms including our ERP and financial systems (e.g. NetSuite/Oracle) procuretopay (e.g. Coupa) revenue and billing systems and related integrations and automation.
This role reports to the Senior Director G&A Systems and leads the team responsible for Finance Technology Solutions across Klaviyo.
What Youll Do
As the Head of Finance Technology Systems you will be the accountable technology leader for Klaviyos Finance application landscape and core financial workflows. You will define and execute the multiyear vision for our Finance systems lead a highperforming team and partner with senior Finance and GTS leaders to deliver automation control and insight across our procuretopay recordtoreport and ordertocash processes.
Own the Finance systems vision and roadmap
- Define and maintain the multiyear strategy and roadmap for Klaviyos Finance technology stack (ERP procuretopay revenue and billing treasury close and reconciliation tooling) aligned to the CFOs agenda and the companys financial plan.
- Translate Finance Accounting Tax and FP&A objectives into clear systems investments and sequencing balancing foundational platform work with highimpact automation and analytics use cases.
Lead and develop the Finance Technology team
- Manage and grow a team of application owners business systems analysts administrators and integration specialists who collectively own the Finance systems portfolio and its integrations.
- Set clear expectations around domain ownership service reliability partnership with Finance stakeholders and measurable business outcomes; build strong succession and leadership bench strength within the team.
Drive AI-native transformation across Finance
- Lead Klaviyos push to make Finance one of the most automated insight-driven functions in the company. Youll identify and deliver high-value AI use cases across the Finance workflow.
- Youll partner directly with Klaviyos AI and data platform teams to embed AI into core Finance processes with clear guardrails measurable productivity gains and the rigor expected of a public company. This isnt a future-state vision its work already underway and youll own it.
Design and optimize core Finance processes and systems
- Partner with Controllership FP&A Tax Treasury and Procurement leaders to design and continuously refine endtoend Finance workflows across procuretopay recordtoreport and ordertocash ensuring systems and processes are tightly aligned.
- Ensure our ERP and Finance applications are configured integrated and operated to support accurate timely close scalable revenue and billing and highquality financial data that downstream teams can trust.
Own SOX controls and audit readiness for Finance systems
- Own the design implementation and operation of IT General Controls (ITGCs) and other key controls across Finance applications in partnership with Internal Audit Security and external auditors.
- Continually simplify and automate controls and evidence collection so audits are reliable and predictable with fewer deficiencies and lower friction for Finance and GTS teams.
Manage the Finance systems portfolio and vendors
- Own the Finance systems portfolio budget (applications services and related programs) including vendor selection contract evaluation and ROI analysis for major investments.
- Rationalize overlapping tools simplify the application landscape and ensure Finance systems integrate cleanly with G&A GTM and data platforms.
Act as a strategic partner and communicator
- Serve as the primary technology partner for the CFO Controller and Finance leadership team on systems data and process topics; translate business strategy into clear technical decisions and tradeoffs.
- Represent Finance Technology Systems in executive forums planning cycles and crossfunctional initiatives ensuring Finance needs are anticipated and built into wider GTS and company roadmaps.
Who You Are
Youve spent your career at the intersection of Finance and technology and youve moved beyond just keeping systems running. You think in roadmaps outcomes and partnerships. You know what a well-run Finance technology function looks like and you know how to build one.
Youve led teams through real complexity: ERP transformations SOX audits billing system overhauls or the messy work of integrating Finance systems across a growing company. You dont need a perfect environment to do great work you create structure where there isnt any and you bring Finance and engineering stakeholders along with you. Additionally you use AI tools to accelerate exploration shorten iteration cycles and bring sharper ideas to the table.
Specifically you likely bring:
- 15 years in enterprise or business systems with meaningful ownership of Finance technology at a tech or SaaS company
- 4 years leading teams including managers responsible for ERP procure-to-pay revenue/billing and financial close systems
- Deep practical SOX ITGC experience and a clean track record working with Internal Audit and external auditors
- Fluency in ERP and Finance application architecture (NetSuite/Oracle Coupa or similar) integration patterns and how Finance data flows across a modern tech stack
- A reputation as a trusted partner to Finance leadership; someone who translates complexity into clear decisions and earns credibility with CFOs Controllers and auditors alike
Youll especially thrive here if youve:
- Led Finance technology through an IPO public-company readiness program or major transformation
- Built or scaled AI and automation in Finance workflows - reconciliations invoice processing forecasting prep and can speak to what worked and what didnt
- Come up through Finance or Accounting earlier in your career and still enjoy going deep on the details when it matters
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Required Experience:
Director
About Company
Klaviyo unifies AI-powered email marketing and SMS to drive growth, retention, and measurable results. Build personalized, omnichannel experiences across WhatsApp, ecommerce, and more with K:AI Agents.