Director of Finance, Client Services

General summary:

The Director of Finance provides strategic and operational financial leadership across multiple client hospitals within a shared services model. This role partners closely with hospital CEOs CFOs and operational leaders to drive financial performance enhance operational efficiency and support data-driven decision-making.

Operating in a highly collaborative and client-facing environment the Director balances multiple engagements while influencing financial outcomes across budgeting forecasting revenue cycle performance and financial analytics.

Duties and Responsibilities:

• Serve as a strategic financial partner to hospital CEOs CFOs and operational leaders across multiple client engagements

• Lead financial reviews performance discussions and action planning with client stakeholders

• Manage multiple client priorities ensuring timely and high-quality delivery of financial insights and support

• Influence decision-making without direct authority driving accountability and results

• Lead and influence cross-functional teams across finance revenue cycle and operations

• Provide guidance and mentorship to client finance staff and internal team members as appropriate

• Foster a culture of accountability collaboration and continuous improvement

• Lead financial planning budgeting and forecasting processes across assigned client hospitals

• Provide strategic guidance on financial risks opportunities and long-range planning

• Monitor financial performance and recommend actions to improve operating margin cost structure and overall efficiency

• Support development and implementation of financial policies procedures and internal controls

• Oversee or support month-end and year-end close processes ensuring accuracy and timeliness of financial reporting

• Prepare and present financial insights and reports to client leadership and internal stakeholders

• Ensure compliance with applicable financial regulations and healthcare-specific requirements (e.g. CMS Joint Commission)

• Partner with revenue cycle leadership to improve billing coding collections and denial management

• Monitor key revenue cycle metrics (e.g. DNFB days in AR denials) and drive performance improvement

• Analyze reimbursement trends payer mix and contract performance across Medicare Medicaid and commercial payers

• Collaborate with department leaders to evaluate service line performance cost management opportunities and capital investments

• Support clinical and operational decision-making through financial modeling and utilization analysis

• Lead financial reviews tied to staffing labor productivity supply chain utilization and throughput improvements

• Support capital planning processes including ROI analysis and prioritization of investments

• Provide financial oversight and analysis for capital projects including equipment and technology investments

Work Experience Education and Certifications:

• Bachelors degree in Finance Accounting Business Administration or related field required

• MBA MHA CPA or other relevant advanced certification preferred

• 710 years of progressive financial management experience preferably in hospital or healthcare settings

Knowledge Skills and Abilities:

• Experience supporting multiple facilities business units or clients strongly preferred

• Experience with hospital budgeting reimbursement methodologies and financial analytics

• Strong understanding of hospital operations service lines and revenue cycle processes

• Advanced analytical and financial modeling capabilities

• Ability to translate complex financial data into actionable insights for non-financial leaders

• Demonstrated ability to operate effectively in a matrixed or consulting environment

• Proven ability to influence senior leaders without direct authority

• Strong communication presentation and relationship management skills

• Proficiency with healthcare financial systems (e.g. Meditech Infor/Lawson Oracle/Cerner Epic Athena) and Microsoft Excel