Director of Student Accounts
Winston Salem, NC - USA
Job Summary
Position Summary
Are you a strategic financial leader who is passionate about higher education and student success Join the Ramily! Winston-Salem State University ( WSSU ) is seeking a Director of Student Accounts. The Director of Student Accounts reports to the Controller and supervises one Accountant and three Account Technicians. This position provides strategic leadership and oversight for the institutions student billing receivables and cashiering operations. This Director will oversee the daily operations ensure the accurate and timely administration of tuition and fee billing payment processing refunds collections and account reconciliations. The role collaborates closely with campus departments to promote a seamless financial experience for students and their families while ensuring compliance with all applicable federal state and institutional policies and regulations. Responsibilities of the Director of Student Accounts include: Prepare monthly quarterly and annual financial reports for senior leadership and Finance. Manage the full student billing lifecycle: tuition and fee assessment third-party billing payment application waivers adjustments and collections. Oversee payment processing payment plans refunds collections and account reconciliation activities to ensure efficient financial operations. Ensure compliance with federal state and institutional regulations. Monitor and manage student receivables analyze aging reports and implement strategies to reduce delinquent accounts and improve collection outcomes. Reconcile student account balances and coordinate closely with Finance Maintain current knowledge of industry trends regulatory changes and best practices in higher education student financial services. Collaborate with key campus partners to ensure effective coordination of student financial services. Serve as a resource to students and families by helping resolve complex student account issues and providing clear communication regarding billing policies and procedures.
Preferred Years Experience Skills Training Education
Masters degree in Business Accounting or related field Knowledge of higher education financial regulations including Title IV financial aid guidelines and student privacy requirements. Demonstrated leadership staff supervision and project management experience. Experience developing and implementing internal controls policies and procedures to ensure compliance and financial integrity.
Are you a strategic financial leader who is passionate about higher education and student success Join the Ramily! Winston-Salem State University ( WSSU ) is seeking a Director of Student Accounts. The Director of Student Accounts reports to the Controller and supervises one Accountant and three Account Technicians. This position provides strategic leadership and oversight for the institutions student billing receivables and cashiering operations. This Director will oversee the daily operations ensure the accurate and timely administration of tuition and fee billing payment processing refunds collections and account reconciliations. The role collaborates closely with campus departments to promote a seamless financial experience for students and their families while ensuring compliance with all applicable federal state and institutional policies and regulations. Responsibilities of the Director of Student Accounts include: Prepare monthly quarterly and annual financial reports for senior leadership and Finance. Manage the full student billing lifecycle: tuition and fee assessment third-party billing payment application waivers adjustments and collections. Oversee payment processing payment plans refunds collections and account reconciliation activities to ensure efficient financial operations. Ensure compliance with federal state and institutional regulations. Monitor and manage student receivables analyze aging reports and implement strategies to reduce delinquent accounts and improve collection outcomes. Reconcile student account balances and coordinate closely with Finance Maintain current knowledge of industry trends regulatory changes and best practices in higher education student financial services. Collaborate with key campus partners to ensure effective coordination of student financial services. Serve as a resource to students and families by helping resolve complex student account issues and providing clear communication regarding billing policies and procedures.
Preferred Years Experience Skills Training Education
Masters degree in Business Accounting or related field Knowledge of higher education financial regulations including Title IV financial aid guidelines and student privacy requirements. Demonstrated leadership staff supervision and project management experience. Experience developing and implementing internal controls policies and procedures to ensure compliance and financial integrity.
Required Experience:
Director