Customer Service Clerk III
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Job Location:
Scottsville, KY - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Description
Customer Service Clerk III for Production Control 1st shift
Basic Position Duties
- Receive and confirm customer orders /Negotiate alternate ship dates and quantities when required / Enter manual orders as needed.
- Manage and maintain customers set up information in MRP system and shared documents for assigned areas.
- Monitor Back Order Report help review stock levels and work with CS to reduce back orders and expedite costs.
- Review ship timing and freight methods/expense; collaborate with SVW and Third-Party WH.
- Assess stock levels and expedite orders with Management and add fees for special ship requests.
- Coordinate Replacement Parts/QA Recall with Customer & Internal QA/Shipping.
- Follow up on PPAP approvals with Customers and internal QA group to ship parts expeditiously; collaborate with SQA on quality issues to release parts for shipping.
- Set up Customer/SEWS Cross Reference Product List.
- Work with other members of Production Control Manufacturing Business Planning Quality Engineering Maintenance and Shipping Departments daily to meet all goals and targets for SEWS groups.
- Cross train in other Production Control associates areas in Customer Service to support during peak periods and absences.
- Help Customer Service with Invoicing data entry (Holding Expedite debit credits) keep up with logs and spreadsheets.
- Other duties as requested by Management
Position Requirements
Excel and PowerPoint knowledge.
Required - High School Diploma or GED along with 5-7 years clerical experience.
Preferred - Associates Degree with 3-5 Years experience in production control material planning and/or warehouse operations. Customer Service Experience / References
The above is not intended to be an all-inclusive job description but describes the general nature and level of work to be performed by the individual assigned to this position. The department manager may at times change or add to the above duties.
About Sumitomo Electric Wiring Systems Inc.
Sumitomo Electric Wiring Systems Inc. (SEWS) is part of the Sumitomo family of companies a 400 year old brand with a reputation for quality and reliability. With the support of facilities throughout North America SEWS has been delivering innovative solutions to automakers for over 30 years and is a leading supplier of electrical distribution systems components and electronics. SEWS is committed to technical development worldwide and with a global network of resources is able to deliver a truly competitive advantage to each of our customers. Our associates are what drive Sumitomos continued growth which is why we proudly offer a competitive salary and comprehensive benefits package including Medical Dental Vision Disability Life 401(k) with match tuition benefits paid holidays and vacation.
To learn more about us please visit .
Follow Us on LinkedIn: the Sumitomo Electric Group
Since the founding of Sumitomo Electric Industries 1897 with copper wire production we have developed many new technologies and products through innovative R&D activities based on Sumitomo Electric manufacturing technologies for electric wires and power cables. With more than 350 subsidiaries worldwide we continue to introduce a wide variety of products that fulfill the expectations of society in five business fields: Automotive Information & Communications Electronics Environment & Energy and Industrial Materials. We are a Fortune global 500 company.
To learn more about Sumitomo Electric Group please visit .
Follow Us on LinkedIn: Candidates Should Submit Cover Letter and Salary History When Applying.**
An Equal Opportunity Employer M/F/D/V
An Equal Opportunity Employer M/F/D/V
About Company
Sumitomo Electric Wiring Systems’ mission is to be the global leader delivering innovative electrical distribution systems that meet the demands of today’s ever-changing automotive market.
