Application Manager- Investment Systems

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Empowering Financial Futures.

For more than 65 years Glenmedes independent ownership innovation and unwavering commitment to our clients have made us a trusted partner for private wealth endowment & foundation and investment management clients.

Our people are invaluable. Through a team-oriented environment your knowledge expertise and varied backgrounds contribute to thoughtful innovation. Our culture fosters opportunities for continuous career growth and development in all areas of the organization. Working at Glenmede you will experience the infrastructure and resources of a large firm combined with the client and employee focus of an independently owned boutique.

This position will operate in a hybrid work environment 3 days per week in the office (Philadelphia PA).

OVERVIEW:

The Application Manager Investment Systems is a leadership role responsible for the endtoend ownership stability and strategic evolution of critical investment and wealth management platforms. This role serves as the primary accountable owner for core trading order management and investment data applications ensuring they are reliable scalable secure and aligned with business objectives.

Acting as a trusted partner to Trading Portfolio Management Operations Compliance Risk and Technology the Application Manager drives application strategy vendor performance and operational excellence across the full application lifecycle. The role includes leadership responsibilities such as mentoring analysts and subject matter experts guiding decisionmaking and continuously improving service delivery through KPIdriven management.

RESPONSIBILITIES:

Application Ownership & Strategy

• Own the full lifecycle of assigned investment systems including strategy roadmap planning upgrades and enhancements
• Define and execute application roadmaps aligned to business priorities regulatory requirements and technology standards
• Serve as the primary escalation point and decisionmaker for applicationrelated issues risks and tradeoffs
• Lead and manage cross-functional projects implementations integrations and process improvements ensuring delivery on scope timeline and outcomes

Operational Stability & Production Support

• Ensure high availability performance and resilience of production investment platforms including Order Management System (OMS) Client Reporting and other trading and investment systems
• Lead incident problem and rootcause management coordinating across vendors and internal teams to restore service and prevent recurrence
• Establish and monitor KPIs and SLAs to measure system health support quality and operational effectiveness

Vendor Contract & Financial Management

• Manage strategic vendor relationships for investment systems and data vendors including contract negotiation renewals cost oversight and performance management
• Enforce contractual terms SLAs and service expectations while actively identifying opportunities for cost optimization and value realization
• Coordinate vendor releases patches and upgrades to minimize business disruption and risk

Change Release & Risk Management

• Govern application releases and changes in alignment with enterprise change management and control standards
• Identify assess and mitigate applicationlevel risks including operational data and vendor risks
• Ensure applications meet audit compliance and regulatory expectations supporting exams and internal reviews as needed

Stakeholder Partnership & Influence

• Act as a trusted advisor to business leaders across Trading Portfolio Management Operations Compliance and Technology
• Translate business strategy into application capabilities and guide stakeholders on system constraints opportunities and impacts
• Lead crossfunctional discussions to align priorities resolve conflicts and drive timely decisions

Leadership & Team Development

• Mentor coach and guide business analysts and system subject matter expert (SMEs) setting clear expectations and promoting strong application ownership behaviors
• Provide direction on best practices for analysis testing documentation and production support
• Foster a culture of accountability continuous improvement and proactive problemsolving

Data Integration & Investment Systems Expertise

• Oversee complex data integrations across OMS portfolio accounting market data and downstream reporting platforms.
• Ensure data accuracy consistency and lineage across internal and external investment data sources.
• Leverage deep knowledge of investment workflows including trading compliance modeling and posttrade processing.

REQUIRED QUALIFICATIONS:

• Bachelors degree required
• Minimum of 8 years of experience in application management systems ownership business analysis or senior operations roles within financial services with a focus on investment or wealth management systems
• 35 years of handson experience supporting an order management or trading platform (e.g. Charles River IMS); Charles River experience strongly preferred
• Strong understanding of investment operations trading workflows compliance requirements and investment data
• Proven experience managing vendors contracts and service levels in a production environment
• Demonstrated ability to lead through influence make informed decisions and balance business needs with risk and operational considerations
• Excellent communication skills with the ability to engage senior stakeholders clearly and confidently

PREFERRED QUALIFICATIONS:

• Experience overseeing application portfolios across OMS market data and investment reporting platforms
• Demonstrated success leading incident release and change management for missioncritical systems
• Strong analytical mindset with experience using KPIs and metrics to drive service improvement and operational discipline
• Familiarity with SQL and analytics/reporting tools (e.g. Power BI) to support data analysis and informed decisionmaking
• Prior experience mentoring analysts or acting in a formal or informal peoplelead role.
• Strong understanding of audit regulatory and control frameworks within investment management environments.

Headquartered in Philadelphia PA Glenmede has 9 office locations in the US. For further information please visit .

Our Benefits Overview:

-Competitive health and welfare benefits including company HSA contributions

-Numerous voluntary benefit choices available

-Superior 401k match

-Tuition reimbursement

-Company subsidized commuter benefits

-Generous paid time off including parental leave

-Plus more!

Glenmede is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to any legally protected characteristics. To learn more about Glenmedes policy on equal employment opportunity please visit We are not seeking agency assistance with this role. No agencies third parties or phone calls please. Glenmede is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Glenmede via-email the Internet or directly without a valid written search agreement will be deemed the sole property of Glenmede and no fee will be paid in the event the candidate is hired by Glenmede.

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