Principal Software Engineer, Agentic Experiences
San Francisco, CA - USA
Job Summary
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Who we are:
Shape a brighter financial future with us.
Together with our members were changing the way people think about and interact with personal finance.
Were a next-generation financial services company and national bank using innovative mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation and were at the forefront. Were proud to come to work every day knowing that what we do has a direct impact on peoples lives with our core values guiding us every step of the way. Join us to invest in yourself your career and the financial world.
The Role
We are seeking an experienced engineering leader with a proven track record of building customer-facing AI agents to help us create the next-generation financial guidance experience for 10M SoFi members.
This role is central to SoFis mission of becoming the most trusted guide in helping members Get Their Money Right. As a Principal Engineer you will define the architecture and technical strategy for our financial guidance agent and lead its implementation across multiple workstreams.
You will work cross-functionally with engineering product data science design and business teams to build a scalable AI Agent that delivers personalized trustworthy and actionable financial guidance at scale.
What Youll Do
- Define the technical strategy and architecture for AI Agent for Member and lead cross-team system design and execution.
- Define the evaluation strategy and lead the implementation of systems and processes to measure monitor and improve AI agent quality and reliability.
- Drive quality reliability observability safety and compliance of the AI Agent in a regulated environment.
- Partner closely with product data science design and business leaders to translate product vision into scalable systems
- Mentor senior engineers and technical leads and elevate engineering excellence across the org
What Youll Need
- 10 years of software engineering experience including 2 years experience building AI Agents or platforms for millions of users.
- Strong experience in building production AI Agents including orchestration evals retrieval/grounding and guardrails.
- Strong expertise in system architecture platform design and cross-org technical strategy
- Proven ability to lead ambiguous high-impact initiatives across multiple teams
- A highly hands-on technical leader who leads by example and is willing to roll up your sleeves to design prototype and ship critical features in production.
- Excellent communication stakeholder management and mentoring skills
- Bachelors degree in Computer Science or related field or equivalent practical experience
Required Experience:
Staff IC
About Company
Why do 10M+ members trust SoFi? Financial solutions for school, marriage, starting a family, home buying, retirement, or whatever’s next. Member FDIC.