Quality Assurance Rep, Ops,
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Job Location:
Kenner, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client provides services to the travel industry including catering onboard retail food service provisioning and food logistics and is a supplier to many major airlines.
Job Title: Quality Assurance Rep Ops
Location: Kenner LA 70062
Duration: 3 Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift: 1st Shift
Job Description:
- This position is responsible for quality element control related to operation policy and procedure auditing supporting quality improvement projects and supporting the manager to drive defect prevention and detections. The position acts as the primary business unit liaison to US Quality Assurance.
Main Duties and Responsibilities:
- Coordinates and monitors quality improvement projects
- Audits implementation of quality system for effectiveness by verifying operation activities to Client Customer and Regulatory specification
- Monitors corrective action system
- Educates and trains unit staff and managers in quality related issues
- Plays a key role in developing a comprehensive quality program
- Implements the quality system detailed in the quality manual
- Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation
- Supports the manager to drive prevention vs. detection of defects
- Coordinates actions to prevent the occurrences of nonconformities
- Maintains customer compliance resolution
- Responsible for the maintenance of key performance metrics for the Quality organization
- Acts as the primary liaison to US Quality Assurance
- Controls Food safety and Quality of processing and manufacturing within the business
- Supports customer audits government audits to meet compliance
- Verifies and ensures company policies and procedures are followed
- Ensures quality specifications and requirements are followed and met
- Assists with developing Standard Operating Procedures
- Responsible for safety quality and compliance to customer specification
- Assists in training of all Standard Operating Procedures and Critical Control Points in the unit
Required:
- At least 3 years of experience in a high-volume QA environment within the food industry (food manufacturer high-volume caterer or similar).
- Lab-only experience will not be a fit for this role.
- Demonstrated experience with food safety audits.
- Food processing experience is essential.
Highly Preferred (having all three is a strong plus)::
- HACCP Certification
- Familiarity with SQF standards and audits
- PCQI Certification (second-level)
Supervisory Experience:
- This role will oversee the activities of approximately 10 employees. Prior supervisory experience is a plus but not a hard requirement.
Education:
- Minimum qualifications include High School graduate or equivalent with experience in related discipline
- Preferred qualifications include College degree in related discipline knowledge of HACCP quality management and six sigma
- Is HACCP certified and ServeSafe trained a plus
- Basic lean six sigma knowledge and continuous improvement understanding a plus
Education:
- Intermediate level Microsoft office tool skills (excel word)
- Knowledge of quality auditing inspection methods
- Detail oriented
- Strong organizational skills able to prioritize responsibilities and multi-task
- Strong interpersonal skills interact well with multiple departments as required
- Able to work with little supervision
- Excellent reading writing and oral communication skills
- Change Agent
Work Experience:
- Minimum 3 years of experience in Food safety control practices (GMPs SOPs and HACCP) and quality program control
- Previous in airline food processing distribution operations or other fast paced environment
Technical Skills: (Certification Licenses and Registration)
- ServSafe certification required
TekWissen Group is an equal opportunity employer supporting workforce diversity.
