Public Safety Communications Center Student Lead (WS-ST3)

Job Title: Public Safety Communications Center Student Lead

Classification: Student Employee (non-exempt)

Name and Address of Employer: St. Olaf College 1520 St. Olaf Ave Northfield MN 55057

If the position requires the student to work off campus provide the name and address here:

Department Name: Public Safety

Unit Number (5 digits): 16315

Length of Position: See Employment Authorization

Contact Person/Supervisor: Associate Director of Public Safety and Emergency Management

Wage Range: $13/hour

Description of the Position: (Purpose of the Position): Oversee Communications Center operations ensuring continuity of functions.

Transferable Skills: Communication information management emergency preparedness.

Duties and Responsibilities:

• Oversee Communications Center operations ensuring continuity of functions.

• Working with the Department of Public Safety assist in the recruitment of new student Dispatchers.

• Select and oversee student Dispatch Leads.

• Coordinate training for new Dispatch hires with support of the Dispatch Leads.

• Coordinate and disseminate staffing schedule for Communications Center.

• Coordinate monthly training for Communications Center student staff.

• Serve as a student dispatcher to include answering the Public Safety emergency number gathering important information and dispatching officers.

• Maintain current manuals guidebooks and other relevant documentation for the Communications Center.

• Oversee upkeep and cleanliness of the Communications Center suite.

Qualifications: (Education/Experience/Skills)

• Prior experience as a student dispatcher.

• Clean campus conduct record.

• Successful completion of provided training program.

• Successful completion of a background check which may include: criminal background checks reference checks verification of work history verification of any required academic credentials licenses and/or certifications.

• Effective verbal communication skills.

• Excellent organizational skills and attention to detail.

• Ability to work with minimal supervision.

• Must be dependable and responsible.

• Ability to work effectively during scheduled hours.

• Ability to handle and safeguard confidential information.

This job description is for general information purposes. It is not intended to list all duties and responsibilities of the position. This job description is subject to change at any time by St. Olaf College with or without prior notice.