Service Coordinator Tax Credit

Fullâtime 40 hours per week

Schedule: M-F 8am-4:30pm (with flexibility)

Location: Madison WI

Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking a fullâtime Service Coordinator to support residents across our Tax Credit properties in Dane County providing onâsite services that promote housing stability and resident wellâbeing. The locations of the various properties include Madison Monona Oregon Verona Fitchburg McFarland and Sun Prairie WI.

The Housing Tax Credit (HTC) programalso known as LIHTC Affordable Housing or Workforce Housingwas created to encourage private investment in affordable rental housing for lowâ to moderateâincome households seniors and people with special needs. Administered in Wisconsin by WHEDA the program requires developments to remain affordable longâterm and to reserve some units for households earning no more than 30% of the County Median Income (CMI) while also allowing a mix of higher CMIs and marketârate units.

This is a full-time benefit eligible opportunity! The schedule will be Monday - Friday typically 8am-4:30pm with a half hour break but there is flexibility with the start/end time. 4/10s is also an option.

What Youll Do

• Build strong relationships with residents families and community partners.

• Identify resident needs complete assessments and develop Housing Stability Plans .

• Monitor service delivery and maintain communication with providers.

• Maintain onâsite resource materials and educate residents on available services and rights.

• Support residents and families through transitions including exiting the property with a plan in place.

• Coordinate quarterly wellness/education sessions that contribute to housing stability.

• Collaborate regularly with onâsite staff to identify resident needs welcome new residents and determine educational sessions/resident events.

• Track program outcomes collect data and prepare required reports.

• Perform additional duties as assigned.

Perks & Benefits

• Public Service Loan Forgiveness (PSLF) eligibility

• Medical dental and vision insurance

• Paid Time Off and 10 paid holidays

• Mileage reimbursement

• Flexible Spending Accounts (Health & Dependent Care)

• 403(b) retirement plan

• Annual wage increases prioritized

• Employee Assistance Program

• Service awards and employee recognition

What Youll Bring

• Bachelors degree in social work sociology psychology or related field or equivalent experience required.

• Minimum of 3 years of related experience including work with low-income older adults and people with disabilities.

• Knowledge of supportive services and resources in the Dane County area preferred.

Physical Demands & Work Environment

• Regular bending stooping crouching kneeling crawling and lifting.

• Ability to move throughout the building as part of daily duties.

• Primarily officeâbased work environment with moderate noise levels.

• Occasional exposure to chemical fumes (e.g. paint cleaning products).

• Possible exposure to smoke dust mildew pets and other common household allergens when entering resident units.

• Brief exposure to outdoor weather conditions during workârelated travel.

Travel

• Regular local travel between multiple tax credit sites in and around Madison and throughout Dane County.

• Occasional inâstate travel for meetings networking and training.

• May include occasional overnight stays.

If youre passionate about strengthening communities and empowering residents to thrive wed love to have you join our team. Apply today!

LSS is an Equal Opportunity Employer (EOE).

Required Experience:

IC