AI Office Lead – Strategy, Literacy & Governance Enablement

AI OfficeLead International Health (Strategy Literacy & Governance Enablement)

Role Summary

TheAI Office Lead International Health (Strategy Literacy & Governance Enablement)plays a critical role in advancing Cigna Healthcares International Health AI transformation. This role partners closely with the International AI Office AI Governance leadership and crossfunctional stakeholders to operationalize AI strategy enable responsible AI adoption strengthen AI literacy aligned to compliance and scale a centralized AI Community of Practice.

This role acts as aconnector and force multiplier ensuring AI efforts across International Health are aligned compliant and positioned to deliver measurable business value.

Key Responsibilities

AI Strategy Enablement & Execution

• Partner with International AI Office leadership to translate AI strategy into actionable plans roadmaps and operating artifacts.

• Support alignment of AI initiatives with International Health priorities value governance and readiness expectations.

• Prepare executivelevel materials insights and updates for AI governance forums and leadership reviews.

• Identifyexecution risks dependencies and opportunities to accelerate AI adoption across regions and functions.

AI Literacy & Education (ComplianceAligned)

• Design and deliverrolebased AI literacy and enablement programsfor business product delivery and leadership audiences.

• Ensure all AI education aligns with Responsible AI principles regulatory requirements privacy and security standards.

• Partner with Privacy Legal Compliance and Workforce Adoption teams to keep learning content current and regionally relevant.

• Promote clarity onwhat teams can do should do and must not dowhenleveragingAI.

AI Governance Enablement (Support Role)

• Support the AI Governance Lead by helping operationalize governance processes standards and ways of working.

• Enable consistent application of AI intake review escalation and operating rhythms across International Health.

• Develop andmaintaingovernanceplaybooks SLAs and supporting documentation.

• Act as a liaison across value governance regulatory compliance workforce adoption and technology governance teams.

AI Community of Practice (COP) Leadership

• Lead and scale acentralized International Health AI Community of Practice.

• Curate and share best practices reusable assets success stories and lessons learned.

• Foster collaboration across regions business lines and delivery teams to reduce duplication and accelerate learning.

• Help build a strong AI culture grounded in transparency responsibility and innovation.

AI Operating Model & Continuous Improvement

• Support maturation of the International Health AI operating model and ways of working.

• Clarify engagement models between strategy governance and delivery teams.

• Identifygaps friction points and improvement opportunities asAIcapabilities scale.

• Contribute to the evolution of AI governance and enablement practices based on realworld adoption insights.

Required Qualifications

Experience

• 812 years of experience in strategy transformation enablement or operating model roles.

• Experience supporting AI data advanced analytics or digital transformation initiatives.

• Background working inregulated industries(e.g. healthcare insurance financial services).

• Proven experienceoperatinginglobal crossfunctional environments.

Skills & Capabilities

• Strong ability to translate complex AI concepts into clear actionable guidance for nontechnical audiences.

• Executiveready communication skills including written narratives and presentation development.

• Change leadership and enablement mindset with a focus on adoption and sustainability.

• Solid understanding of AI governance Responsible AI and compliance considerations (without being the decision authority).

• Highly collaborative organized and comfortable influencing without direct authority.

Preferred Qualifications

• Experience standing up oroperatingwithin an AI Center of Excellence AI Office or similar governance model.

• Familiarity with healthcare data privacy regulations and international operating environments.

• Experience building communities of practice or enterprise enablement programs.

About Cigna Healthcare

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.