Product Quality Engineer for Oura Ring

Location:Bac Ninh Vietnam

Job Overview

• Were looking for an experienced and highly motivated Product Quality Engineer to be our on-site quality lead at our FATP (Final Assembly Test and Pack) vendor. Youll be the primary point of contact for all quality-related matters ensuring that products meet the rigorous standards from New Product Introduction (NPI) through mass production and sustaining phases. This includes everything from incoming material and assembly through final shipment. This role is crucial for maintaining customers world-class product excellence and driving continuous improvement with our manufacturing partner.
• Youll serve as customers eyes and ears on the ground proactively identifying and mitigating quality risks leading root cause analyses for production issues and implementing effective corrective actions. Your expertise will be vital in establishing and enforcing quality gates optimizing manufacturing processes and ensuring strict adherence to the customers product specifications and performance targets. This role is crucial for delivering exceptional product quality at scale and upholding the customers reputation for excellence.

Job Description

• On-site Quality Leadership & Assurance (NPI & Sustaining): Be the customers primary quality representative at the FATP/CM factory driving a culture of quality excellence and ensuring standards are met throughout the entire assembly test and pack process. Youll implement and oversee robust quality control processes across the FATP lifecycle for both new product introductions and existing products including incoming materials inspection in-process quality checks and final product inspection.
• Supplier Evaluation and Audits: Conduct comprehensive assessments and audits of new and existing suppliers including both FATP and commodity suppliers. Evaluate supplier capabilities processes and quality management systems against industry standards and the customers requirements identifying and documenting potential risks and areas for improvement. Develop and execute corrective action plans to address identified deficiencies.
• Process and Product Quality Control: Develop implement and monitor robust in-process quality controls inspection plans and test methodologies to ensure the integrity of the assembly process and finished product. Review AOI (Automated Optical Inspection) data and create process controls to alert production and quality teams of any process drift.
• Testing Design and Validation: Evaluate vendor testing design and capabilities including system-level testing. Ensure the necessary tests are in place to guarantee quality in new product production and at the system level in the field.
• Issue Resolution & CAPA: Lead immediate containment root cause analysis and effective corrective and preventive actions (CAPA) for all in-line defects factory failures and outbound quality issues driving timely resolution with the CM.
• Yield Management & Performance Monitoring: Proactively monitor analyze and drive continuous improvement of manufacturing yields at each stage of the FATP process identifying and addressing yield detractors for both NPI ramps and sustaining production. Monitor overall supplier performance through key metrics (e.g. defect rates on-time delivery yield).
• Finished Goods Audit & Release: Implement and manage comprehensive finished goods audit processes ensuring product compliance to specifications before shipment and authorizing product release to market.
• Data Analysis & Reporting: Collect analyze and report on key quality metrics (e.g. defect rates yield audit findings customer returns) to provide data-driven insights to the customers engineering operations and leadership teams.
• Process and Factory Efficiency Improvement: Contribute to and lead initiatives aimed at improving manufacturing processes and factory efficiency at supplier facilities utilizing lean manufacturing principles and continuous improvement methodologies for both new and existing production lines.
• Quality Documentation: Maintain comprehensive quality documentation including inspection plans test procedures and quality agreements.
• New Product Introduction (NPI) Support: Actively participate in NPI builds (EVT DVT PVT) at the factory identifying and resolving quality and manufacturing challenges early to ensure smooth mass production ramp-up for new products.
• Cross-functional Collaboration: Collaborate effectively with the customers internal departments (production logistics quality engineering) and foster strong working relationships with the FATP/CM quality and production teams to ensure smooth operations and achieve the customers quality objectives.

Required Qualifications

• Education: Bachelors degree in engineering (Mechanical Industrial Manufacturing Quality) or a related technical field.
• Experience: Minimum of 10 years of experience in quality engineering or quality management specifically within consumer electronics high-tech manufacturing or a similar industry with a strong focus on both New Product Introduction (NPI) and sustaining production quality.
• On-site Expertise: Proven experience working directly with FATP/CM manufacturers in Asia particularly in Vietnam.
• Technical Skills:

o Proficiency in quality management systems (QMS) their implementation and practical application.

o Familiarity with product reliability testing failure analysis (e.g. 8D) and advanced measurement techniques.

o Strong understanding and experience with in-process quality checks incoming quality control (IQC) and final product inspection (FQC).

o Experience with lean manufacturing principles and continuous improvement methodologies.

o Ability to evaluate vendor testing design and capabilities including system-level testing.

o Familiarity with AOI data analysis and implementing process controls based on manufacturing data.

o Proficiency with core quality tools and methodologies: SPC MSA GR&R FMEA Control Plans DPMO CPK/PPK analysis.

o Ability to read and interpret complex engineering drawings and specifications including GD&T.

• Analytical Skills: Strong analytical abilities with the capacity to interpret complex data generate actionable insights and drive data-driven problem-solving.
• Soft Skills:

o Excellent communication and interpersonal skills with the ability to influence and collaborate effectively across different cultures and organizational levels.

o Fluent in English (written and spoken).

o Strong problem-solving abilities and a proactive results-oriented approach.

o Ability to work independently manage multiple priorities and thrive in a fast-paced manufacturing environment.

o High level of integrity and a steadfast commitment to quality excellence.

• Travel: Willingness to travel domestically and internationally as required for supplier engagement and factory presence (as this is an on-site role travel refers to potential visits to other suppliers or the customers offices).

This is a contract role to support Ouras initiatives. This role will be employed by SCRG (not Oura) but will work closely with Oura teams and play a meaningful role in supporting Oura growth in the region.