Process Support Engineer (Project Management)
Job Summary
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.
What We Offer
Location:
SingaporeSGPYoull benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
As a Process Support Engineer (PSE) youll play a critical role in guiding products through their entire lifecycle from initial concept to final qualification. You will provide high-visibility customer support through on-site installations system diagnoses and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips and create hypothesis experiments and design of experiments (DOEs). Youll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally you will troubleshoot complex problems perform root cause analyses and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as:Chemical Vapor Deposition Atomic Layer Deposition Plasma Reactive Ion Etch Physical Vapor Deposition Anneal and Implant.Role Responsibilities
Act as the primary customer-facing technical lead independently driving high-visibility support for global fab operations and resolving complex equipment and process issues
Lead cross-functional technical programs across multiple tools or process areas taking ownership to align scope milestones risks and priorities with customer manufacturing needs
Translate customer technical and operational needs into clear execution plans roadmaps and prioritized actions working collaboratively across engineering account and business unit teams
Translate technical outcomes into measurable customer value including yield improvement uptime cycle time reduction and cost-of-ownership (CoO)
Own end-to-end program governance independently defining success metrics decision frameworks risk management plans and executive-level updates
Proactively identify and manage risks dependencies and escalations across tools processes and organizations with minimal supervision
Work collaboratively across engineering account and business unit teams to align priorities resolve conflicts and deliver integrated solutions
Partner closely with customer teams as an extension of their organization demonstrating accountability ownership and trust through transparent and collaborative execution
Requirements
Bachelors degree in Chemistry Physics Materials Engineering Electrical Engineering Optoelectronics or a related field
35 years of experience in semiconductor manufacturing process engineering equipment engineering or fab operations
Demonstrated ability to operate as an independent contributor owning technical programs or cross-functional initiatives in customer-facing or on-site roles
Solid understanding of fab operations qualification flows and manufacturing constraints in high-volume or advanced-node environments
Strong communication and stakeholder management skills with the ability to influence and drive decisions independently
Proven effectiveness working in a matrix environment balancing autonomy with strong teamwork and collaboration
Comfortable operating at the intersection of technology operations and business including prioritization escalation management and value discussions
Proficient in presentation development and data visualization including tools such as PowerPoint Power BI and Tableau; proficient in English (written and verbal) with additional language skills (e.g. Chinese or Japanese) as a plus
Work Location
Based in Singapore (Upper Changi office) with regular interaction across fab account and corporate teams
Willing to travel quarterly for customer meetings
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes 10% of the TimeRelocation Eligible:
YesApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
Required Experience:
IC
About Company
Applied Materials, Inc. is the global leader in materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic (PV) industries.