Lead Credit & Collections Representative

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join our team as a Lead Credit & Collections Representative and contribute to our financial this position youll manage a portfolio of customer accounts leading credit management tasks including credit limit calculations approvals and maintenance. Youll serve as the primary point of contact for resolving issues related to disputes non-payment and account reconciliation through customer engagement and cross-functional collaboration. Were seeking a detail-oriented professional with excellent communication skills who can mentor team members while maintaining strong customer relationships and meeting performance metrics.

REQUIREMENTS:
Minimum 4 years of experience in credit and collections particularly with governmental and commercial customers
Preferred Fields of Study: accounting finance or related field
Fluent in English and another European language (French German Italian Spanish Portuguese or Dutch)
Expert knowledge of ERP systems (Oracle E1 SAP) and collection software (CForia)
Strong proficiency in Microsoft Office suite (Excel Outlook PowerPoint)
Excellent communication and negotiation skills for managing customer relationships
Proven ability to work independently and resolve complex issues
Strong analytical and problem-solving capabilities
Demonstrated expertise in credit & collections processes and accounting systems
Experience with Sarbanes-Oxley compliance and internal controls
Ability to train and mentor team members
Strong organizational and time management skills
Process improvement methodology knowledge
Adaptable to changing priorities
Detail-oriented with high accuracy standards
Proven record of meeting targets and SLAs
Ability to lead and coordinate cross-functional meetings