Guest Service Center Supervisor (Telephone Operator)
Job Location:
Manila - Philippines
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Shangri-La Mactan Cebu
Nestled amidst 13 hectares of lush greenery landscaped gardens and with a 350-meter white-sand beach Shangri-La Mactan Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness lively entertainment and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites along with enticing wining and dining options.
The well-loved 5-star resort takes pride in its delectable cuisine exciting room promotions their genuine Asian hospitality and Shangri-La signature service for that long-awaited tropical getaway.
We are looking for a Guest Service Center Supervisor (Telephone Operator).
As a Guest Service Center Supervisor (Telephone Operator) we rely on you to:
- Take responsibility of the front office to ensure smooth and efficient operation at all times
- Supervise and lead all service associates in their daily activities
- Provide a warm helpful and informative service over the phone
- Contribute to creating an excellent experience to all guests
- Handle all guest requests in a professional and timely manner
We are looking for someone who:
- Takes pride in being a hotelier
- Enjoys crafting creative and best-fit solutions
- Communicates and write with fluency in English (and local language)
- Has a can-do attitude
- Is a self-starter
- Preferably has relevant experience in the hospitality industry
- Has strong interpersonal and communication skills
If you are the right person what are you waiting for Click the apply button now!
Required Experience:
Manager
About Company
Book direct for offers and packages at the best rate guaranteed. Join Shangri-La Circle to enjoy exclusive member rates with more flexibility and privileges.
