Consultant – ServiceNow Field Service Management
Job Location:
Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Role Name: Consultant ServiceNow Field Service Management
Location: Amsterdam Netherlands
Experience: 810 Years
Start Date: ASAP
Duration: 6 Months
Role Description:
We are looking for a ServiceNow FSM Consultant to translate field service business requirements into effective ServiceNow Field Service Management solutions. The role involves working with stakeholders to design configure and optimize FSM processes such as work orders dispatching scheduling and mobile workforce management.
Key Responsibilities:
- Translate business requirements related to field service operations into ServiceNow FSM functional designs and configurations.
- Conduct workshops process mapping and solution walkthroughs with stakeholders.
- Configure workflows business rules UI policies SLAs notifications and dashboards .
- Work closely with developers for integrations and custom development .
- Act as a trusted advisor on ServiceNow FSM capabilities and best practices.
- Create functional documentation including solution design configuration workbooks and user guides.
Required Skills:
- Strong hands-on experience with ServiceNow Field Service Management (FSM) .
- Knowledge of FSM modules including Work Orders Dispatch Console Scheduling & Assignment Mobile Agent / Field Service Mobile App Asset Location and Inventory Management .
- Understanding of FSM data model workflows and dispatching concepts .
- Experience with ServiceNow ITSM CSM or related ServiceNow modules .
Competencies: ServiceNow ServiceNow FSM ServiceNow ITSM ServiceNow CSM Integrated Risk Management
