OTR Area Manager , Amazon Logistics

The OTR Manager II role is a strategic position to lead our last mile operations on route. As an OTR Manager II you will be a key strategic driver in delivering results. This position requires a strong attention to operational metrics and the ability to coordinate and guide teams through ambiguity.

During Peak Events (High Season) this role is required to work on weekends and Holidays also during night shifts to ensure the execution of plans. The ideal candidate will have strong analytical skills leadership experience excellent communication abilities at all levels and the capacity to drive operational excellence through team coordination and data-driven decisions while maintaining an empathetic approach. Experience with continuous improvement methodologies and a proven track record of implementing successful process improvements is essential.

Key job responsibilities
The key areas you will focus on at this position are:
- Safety (supporting all programs)
- Service quality/customer experience
- Productivity of your department
- People Experience

A day in the life
Review the operational forecast and determine on-the-road capacity and productivity requirements to ensure business goals.
- Support all safety programs to ensure a safe work environment for all delivery service providers.
- Proactively identify and lead process improvement initiatives and implement Lean methodologies.
- Analyze operational metrics and develop strategies to improve performance based on data/tendencies.
- Mentor and develop junior managers fostering their growth and enhancing team capabilities.
- Build and maintain strong relationships with team members through effective communication and empathetic leadership.
- Lead change at internet speed as innovation has made us the global company we are today.

About the team
You will be part of the Amazon Logistics Team responsible for the day-to-day on-road management.

At Amazon were working to be the most customer-centric company on Earth. To get there we need exceptionally talented bright and driven people.

Inclusive Team Culture
We embrace our differences and we are committed to furthering our culture of inclusion. We encourage team members to seek diverse perspectives learn and be curious and earn trust.

Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.

- 3 years of employee and performance management experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Experience in English-language communication skills both written and verbal
- Bachelors degree or equivalent

- Bachelors degree in supply chain management operations engineering analytics or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.