Job Req Number: 112553
Time Type: Full Time

Manager Accounts

The Manager Accounts is responsible for managing a complex group of accounts ensuring operational excellence customer satisfaction and achievement of financial targets (P&L). This role leads teams drives continuous improvement initiatives and builds strong relationships with clients and carriers. Additionally this position may support senior leadership in sales-related activities within Mexico.

Tasks and Responsibilities:

• Manage customer relationships ensuring alignment between expectations and deliverables.
• Own accountability for P&L customer savings and satisfaction.
• Identify and implement supply chain improvements.
• Lead develop and supervise the assigned team.
• Support implementation and launch of new accounts or projects.
• Monitor performance through metrics and analytical tools.
• Manage carrier/vendor relationships.
• Deliver business reviews (MBR QBR) to clients.
• Resolve complex operational issues across multiple locations or functions.
• Support commercial and business development activities when required.

Education and Skills:

• Bachelors degree in Logistics Industrial Engineering or a related field (or equivalent experience).
• Intermediate to advanced English proficiency (written and verbal).
• Proficiency in Microsoft Office (especially Excel and PowerPoint).
• Knowledge of carrier contracts freight audit/payment processes and supply chain.
• Strong analytical and problem-solving skills.
• Leadership and team development capabilities.
• Excellent communication and presentation skills.
• Ability to manage multiple projects simultaneously.
• Proactive results-driven and customer-oriented mindset.

Minimal Work Experience:

• 5 years of experience in Account Management preferably in logistics/3PL.
• 1 year of experience leading teams.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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