Sous Chef Room Service

Shangri-La Kuala Lumpur

Find your Shangri-La in Shangri-La

At Shangri-La Group joy is more than a feeling it is a way of life. Since 1971 our people have brought the care and human touch of Asian hospitality across the globe creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal found in every smile every moment shared and every experience elevated through our Asian art of hosting. Guided by our values and culture we invite you to discover your purpose grow with us and find your Shangri-La in Shangri-La.

Shangri-La Kuala Lumpur is perfectly situated in the heart of the city to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.

As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world we are inviting dynamic individuals to join one of the regions most exclusive city hotel.

We are in search of energetic vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.

It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.

Responsibilities

• Oversee the preparation and timely delivery of high-quality dishes for all In-Room Dining orders.

• Ensure consistency in food presentation taste and portion control in alignment with hotel standards.

• Supervise and guide kitchen staff assigned to Room Service fostering a productive and positive environment.

• Collaborate with service teams to ensure smooth coordination and guest satisfaction during operations.

• Maintain strict hygiene and sanitation standards in the kitchen according to HACCP and hotel policies.

• Monitor kitchen inventory manage ordering of supplies and minimize food waste and spoilage.

• Conduct regular inspections of equipment and coordinate maintenance with Engineering when necessary.

• Participate in menu planning food tastings and promotions specific to the In-Room Dining experience.

Qualifications

• Minimum 5 years experience in culinary operations with at least 1 year as a Sous Chef or equivalent role.

• Proven experience in a luxury hotel or fine dining environment preferably with In-Room Dining exposure.

• Culinary diploma or equivalent professional training in food production and kitchen management.

• Strong leadership and team supervision skills with attention to detail and quality.

• Sound knowledge of international cuisine and ability to adapt dishes for personalized guest requests.

• Fluent in English; additional languages (e.g. Mandarin or Bahasa Malaysia) are an advantage.

• Physically fit with a high standard of personal grooming and professional conduct.

• Willing to work shifts weekends and public holidays as required by the operation.