Job Description Summary

Job Description

Job Responsibilities

• Drive MRI clinical research collaboration projects with key opinion leaders (KOLs) to enhance the clinical value and differentiation of GEHC products in clinical practice.
• Collaborate with multi-modality Clinical Applications teams across MR MI and CT to deliver world-class advanced application training and research collaboration.
• Partner with the Commercial organization to identify and develop clinical support opportunities for potential GEHC customers throughout various phases of the sales process.
• Work with Clinical Applications Team and Product Marketing to strategize and develop educational offerings for our GEHC Customers.
• Identify key metrics to ensure effectiveness and customer satisfaction
• Work closely with the Sales organization to clinically support GEHC customers in pre-sales and post-sales situations for escalated situations.
• Actively participate in the development of customer training tools and provide input in regards to relevant clinical tools needed for new products and services
• Actively participate in regional Sales meetings to update Sales personnel on clinical educational and product items
• Assist Project Management and the Service Organization teams to streamline training events at the various customer installation sites.
• Help team members communicate all relevant customer information including: product customer issues and opportunities to Field Sales Marketing Customer Response Team and Technical Support
• Proactively manage and provide communications with customers to ensure problem resolution and follow up to foster customer loyalty and satisfaction
• Develop and maintain working familiarity with GEHCs Health and Human Services Environment Health and Safety requirements and strict adherence to General GEHCs Spirit and Letter policy
• Facilitate customer service delivery issues and support root cause analysis that will lead to effective problem solving

Qualifications/Requirements:

• A PhD degree in Biomedical Engineering Radiology or a related field is required.
• A minimum of three years of experience in MR clinical research collaboration.
• In addition to Mandarin strong verbal and written communication skills in English are required; Cantonese proficiency is preferred.
• Prior experience managing teams either directly or indirectly.
• Willingness to travel within your specified geographic region
• Be willing to learn knowledge with multiple imaging modalities

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.

Additional Information