Delivery and Engagement Analyst

Role:Delivery and Engagement Analyst
Contract:Permanent
Location:Nottingham - 5 days per week
Recruitment Partner:Kershia Broughton

Are you ready to make a difference Join Boots as aDelivery and Engagement Analystin our vibrant Technology team based inNottingham Beeston.

Here at Boots we believe in the brilliance of our people and the impact they can make every day.

In this role you will be the primary contact for all assigned engagement requests taking full ownership and ensuring customer expectations are met. You will facilitate discussions with stakeholders document meetings and monitor progress to deliver exceptional results.

If you thrive in a collaborative environment and are passionate about driving progress this is the opportunity for you!

Key Responsibilities:

• Serve as the primary contact for all assigned engagement requests taking full ownership.

• Facilitate discussions with Technology stakeholders to elicit customer requirements.

• Document customer engagement meetings and assess work required including outlining approach and cost for solution delivery.

• Monitor progress of assigned requests to ensure customer expectations are met within target timelines.

• Collaborate with the Portfolio Management Office to produce management information reports and support key project delivery activities.

• Ensure project compliance throughout the delivery lifecycle by working closely with partners.

What youll need to have (our must-haves):

• Proactive self-starter with the ability to drive actions to conclusion.

• Strong communication skills (both written and verbal) for clear and concise information sharing.

• Ability to build strong relationships and facilitate discussions across multiple stakeholder groups.

• Good listening skills with the ability to assimilate information from various sources for clarification and analysis of customer requests.

It would be great if you also have:

• Knowledge of the project delivery lifecycle (beneficial but not mandatory).

• A passion for technology and a desire to learn and grow within the field.

Where your brilliance can take you:

At Boots we are committed to your development. You will have opportunities to learn something new every day and use your voice to shape progress. With supportive managers and a culture that champions inclusion you can take ownership of your career and drive your development forward.

Rewards designed for you:

• Boots Retirement Savings Plan (up to 12% company contribution)

• Discretionary annual bonus

• Generous employee discounts for you and a family member

• Enhanced maternity/paternity/adoption leave pay

• Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.

Theres lots more in our benefits and discounts MyBoosts there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only.

A bit about us:
At Boots were proud to be an equal opportunity employer creating a place where everyone feels welcome supported and free to be themselves. We believe that when our people feel valued and included they thrive so were committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Whats next
If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon.
Be brilliant with Boots.

#SeeWhatsPossible