Floor Manager
Job Summary
The Floor Manager will be:
Leading the waiting team by example setting and demanding a high standard of customer service and making sure the venue looks the best it can at all times.
The position is for a full time contract and ideal candidates will have:
- The ability to manage and maintain control of bookings and walk-in guests
- Confidence and understanding of different customers needs
- Self-motivation and resourcefulness
- A keen attention to detail.
- The ability to effectively manage themselves and others on busy shifts
Key duties:
- Host and Floor Management
- Direct customer service and waiting tables
- Helping manage all aspects of service
- Customer communication/troubleshooting
- Swift communication flagging any issues
Qualifications :
Qualifications
- At least 2 years in a similar position
- Host training preferable
- Barista and bar training is a bonus
Additional Information :
- Starting from 14 p/h plus bonuses and share of tips
- Full time with weekend availability is a must
- Paid breaks
- Objectively nice audience and opportunity to meet game industry trailblazers
Remote Work :
No
Employment Type :
Full-time
About Company
Loading has been mixing games and hospitality since 2010 - offering video games themed cocktails and food menu, and hundreds of board and video games to its customers as a bonus. We work closely with big names in the games industry, and are a go-to space for new title launches, commun ... View more