Business Support & Digital Productivity Specialist

12-Month Fixed-Term Contract

Salary: 25875.60 Per Annum (43126 Full-Time Equivalent)

Hours: 22.5 Hours Per Week

About St Lukes Hospice Plymouth

St Lukes Hospice Plymouth provides specialist endoflife care supporting patients and families with compassion dignity and respect. We are committed to continually improving how we work so that our people can focus on what matters most delivering outstanding care and support to our community.

As part of this commitment we are investing in modern ways of working strong governance and effective digital systems that support our senior leaders and Trustees to operate at their best.

The Role

We are seeking a Business and Digital Productivity Specialist to join us on a 12month fixedterm parttime basis (22.5 hours per week) to lead a focused programme of improvement across digital productivity and governance systems.

This is a senior specialist role with organisational impact rather than taskbased delivery. You will lead the design implementation and embedding of Microsoft 365 Teams and Copilotenabled ways of working strengthening governance assurance decisionmaking information quality and followthrough across our Executive Team Board of Trustees and senior leadership forums.

Working with a high degree of autonomy and professional judgement you will provide expert advice practical solutions and change leadership ensuring improvements are sustainable compliant and aligned to St Lukes strategic priorities.

Key Responsibilities

Lead the development and optimisation of digital productivity systems using Microsoft 365 as an integrated ecosystem (Teams SharePoint Outlook Planner Copilot and related tools).

Own and continuously improve governance operating models for Board SMT and trustee subcommittees including agendas papers action tracking decision logs and document repositories.

Design and embed systems that support assurance transparency audit readiness and statutory responsibilities.

Lead and support change at pace moving senior leaders from manual or inconsistent practices to clear standardised and sustainable ways of working.

Design and deliver targeted training coaching templates and digital guidance to build capability and confidence.

Handle highly sensitive and confidential information with discretion ensuring compliance with GDPR and information governance requirements.

About You

You will bring significant experience of leading digital productivity governance or operational improvements at senior or executive level with the credibility to influence Trustees and Executive Directors.

Essential requirements include:

Proven experience designing and embedding Microsoft 365enabled ways of working in senior or regulated environments.

Experience supporting Boards Trustees or senior leadership teams.

Strong understanding of governance confidentiality information governance and risk management.

Highly developed communication skills with the ability to explain complex digital concepts clearly and practically.

Confidence professionalism and sound judgement when handling sensitive matters.

You will be proactive solutionsfocused and motivated by making a meaningful organisational impact with a commitment to continuous improvement and modern ways of working.

Why Join St Lukes

Opportunity to shape how our most senior leaders and Trustees work collaborate and make decisions.

A role with real organisational influence and visibility.

Supportive valuesdriven environment focused on care compassion and excellence.

Commitment to learning development and innovation.

How to Apply

Please submit your application in line with the instructions provided. For an informal discussion about the role we welcome enquiries.

Were an equal opportunities employer

We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace where everyone can thrive. We assess candidates based on skills experience and qualifications not background or personal circumstances. As part of the Disability Confident scheme we guarantee an interview to all disabled applicants who meet the essential criteria. Having a criminal record wont necessarily bar you from employment; decisions are made based on role requirements and individual circumstances.

Unfortunately St Lukes Hospice Plymouth arent able to sponsor individuals to work in the United Kingdom.

Closing Date: 23:59 Thursday 30 April 2026
1st Interview Date: Tuesday 12 May 2026
2nd Interview Date: To Be Arranged

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

Hello and thank you for checking out our current vacancy.

Its worth setting up a job alertor simply checking back in regularly because - as St Lukes continues to meet the demand of caring for more families - were always evolving and new opportunities spring up both clinical and non-clinical. One of them could be just what youre looking for!

We value all our people - not only our specialist doctors nurses and social workers but also our colleagues more behind the scenes from our maintenance and catering staff to our fundraisers administrators educators and IT team. And thats just to name a few! It takes a vast variety of skills experience and knowledge to keep our vital service running smoothly.

As an Employer of Choice we offer our staff a wide range of benefits and rewards. Not only generous annual leave and pension schemes but a fantastic health scheme to help towards the cost of eye tests dental care and addition this gives you access a GP and counselling and practical information helplines 24/7.

While working with our hospice is hugely rewarding knowing youre helping us make such an important difference we recognise its work that can be challenging emotionally. Thats why when you join us well be here to support you all the way.

Dont miss out on the opportunity to join our friendly award-winning team learn more about working life at St Lukes on our dedicated jobs page.