Operations Manager

Brentwood - UK

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

The Operations Manager is a key leadership position that will be responsible for the successful delivery of multiple London based Contracts.

The role requires the management and leadership of a multi-disciplinary team to include project managers supervisors operatives and administrators delivering the following services:
Reactive maintenance
Winter maintenance
Gully cleansing
Emergency response
Planned maintenance
Capital schemes
Structures maintenance and improvement

The role requires excellent operational knowledge of Term Maintenance Contracts with strong financial and commercial acumen.

The post holder will ensure a culture of continuous improvement and collaboration ensuring the business meets and exceeds contractual regulatory and quality standards while delivering tangible improvements in efficiency and client satisfaction.

Key Responsibilities

Embed our Safe Delivery Vision that ensures our people consider safety time quality and budget collectively and equally rather than focussing on individual elements.

o Safety: Every decision prioritises personal and public safety.

o Time: Allocate sufficient time to recognise hazards and avoid rushed work.

o Quality: Deliver defect-free work and maintain customer satisfaction.

o Budget: Operate efficiently minimise waste and achieve financial performance targets

Build strong and collaborative relationships enhancing the reputation of Marlborough Highways

Understand the key delivery model of the contract ensuring all requirements are met or exceeded

Support structured training plans and career progression initiatives for the contract team

Attend monthly internal and external contract meetings and deliver progress updates

Understand and manage and monitor compliance with company procedures and policies

Be able to manage both directly employed resource and supply chain resource appropriately

Financially responsible for forecasting monthly cost value reconciliation reports and cash forecast and collection of the contract

Skills Knowledge and Expertise

Significant experience in a construction/civil engineering management role with budget responsibility of 30M/year across multiple Contracts.
Excellent operational knowledge of Term Maintenance Contracts and strong financial and commercial acumen
Excellent communication negotiation and influencing skills
SMSTS
Temporary works coordinator
Full driving license

Benefits and Our Values

Our Benefits
Access to 24/7 GP Service

Car Allowance
33 days annual leave allowance including bank holidays
AXA Healthcare
Accident and Life Cover
Annual and Month Employee Awards
Training and Development Opportunities
Death in Service Cover
Private Pension
Free on site Parking
Two Paid Volunteer days per year

Our Values

We know people matter: We respect care and invest in our people the communities in which we work and our common future. We are open honest and above all fair.

We take pride in everything we do: We speak positively deliver quality act safely. Always.

We have spirit: We promote a positive atmosphere and energy through inclusivity brilliant team working and friendships. Driving success so we all win.

We are bold: We are confident optimistic and trust in our ability. We look forward and are excited about our progressive future.

Marlborough Highways is an equal opportunities employer that celebrates difference. We are committed to creating a diverse and inclusive workplace that represents a variety of backgrounds perspectives and skills.. We promote a culture of respect and fairness for all employees and are committed to providing equal access to employment opportunities for everyone. If you feel you could benefit from any adjustments or accommodations during the recruitment process please let us know and we will be happy to support you.

Required Experience:

Manager

The Operations Manager is a key leadership position that will be responsible for the successful delivery of multiple London based Contracts. The role requires the management and leadership of a multi-disciplinary team to include project managers supervisors operatives and administrators delivering ...