Business Support Assistant Manager (Redeployment 22810)

• Suffolk County Council
• Address: Endeavour House Ipswich IP1 2BX - Hybrid working
• Salary: 28598 per annum (pro rata if part time)
• Hours: 37 flexible working options available
• Contract: Permanent

This post is only available to current Suffolk County Council staff on redeployment.

Were passionate about improving the future for our customers our communities and the environment. If you are too join us as a Business Support Assistant Manager and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving. Our opportunities and support will enable you to make a difference and leave a positive lasting legacy.

Reimagine the possibilities.

Your role

You will be part of a team who perform a range of business support tasks to ensure the efficient delivery of services within the Early Years and Childcare Service. Our service incorporates the Suffolk Family Information Service.You will coordinate processes providing a range of administrative and financial duties supporting the delivery of services within the Early Years and Childcare Service.

Your responsibilities

• You will assist the Business Support Manager with to the day-to-day management of Early Years & Childcare Service administrative tasks.
• You will deputise for the Business Support Manager as required.
• You will manage specific processes including administrative financial and IT procedures.
• Identify opportunities to continually improve our service user experience and the effectiveness of our systems.
• You will communicate with members of the public childcare providers and other professionals giving them the information they need about our services.

You willneed:

• The ability to manage people and direct their workload.
• Excellent communication skills and a positive attitude to delivering a high standard of customer care.
• Experience of working with Microsoft packages spreadsheets and databases.
• The ability to work on your own initiative and to prioritise your own workload as well as being able to work collaboratively in a busy team.

You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.

The team

Our service is committed to supporting children and their families to access high quality childcare in Suffolk. As a team we are supportive friendly and efficient. We encourage innovation and the sharing of ideas so our service is forward thinking and is the best it can be.

For more information

Please contact Allison Rippon or Christina Lewisfor a casual conversation. You can reach them by emailing or .

How to apply

Step 1 -Read the Job and Person Profile (Word).

Step 2 -Click Apply Now to start your online application.

Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.

1. Describe a time when you coordinated a complex administrative or financial process. What steps did you take to ensure accuracy and consistency and how did you handle any issues that emerged

2. Give an example of when you provided highquality information or support to members of the public or external providers. How did you tailor your communication and ensure the person felt supported

3. Tell us about a situation where you had to work collaboratively with professionals from different teams or organisations. How did you build effective relationships and ensure shared understanding

4. Can you provide an example of how you prioritised competing tasks and deadlines in a busy environment What method did you use to stay organised and ensure nothing was missed

Step 4 -Upload a CV (without name and personal details).

Please note:Without a supporting statement and CV your interest will not be supporting documents must be in either PDF or MS Word format.

For guidance on completing your application please seeourHow to Apply page.

We value authentic applications thatshowcaseyour genuine skills and experiences so we encourage you to present your own work and ideas throughout the process. You can also readourUsing AI in Your Application and Interview guidanceto understand acceptable and unacceptable use of AI. If AI is used inappropriately your application may not be progressed.

Do you need any reasonable adjustments to help you to applyIf you are disabled and/or haveadditionalsupport needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team ator.You can find examples ofpossible adjustmentsonourReasonable Adjustment pages. Ifyoureinvited to the next stageyoullhave another chance to request adjustments.

Closing date: 11:30pm 12 April 2026

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.