Account Manager (mfd)
Job Summary
Allow us to introduce ourselves
Hello there! Were Appinio a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based we help companies understand how consumers think and make smarter decisions.
We started out in Hamburg back in 2014 but were now humbled to call the world our playground with over 260 employees spread across 13 countries (were remote-first) 2600 international clients delivering research from 190 markets globally.
Want to be a part of the Appinio movement
Here at Appinio we value transparency in our recruitment process and weve created a blog to share what to expect during each step of our journey together:here
Your mission as an Account manager Appinio is looking for a highly driven and passionate Account Manager to join our team. You will act as a trusted advisor to our customers regarding the importance and potential of market research innovation and consumer centricity.
In this role you will be responsible for building and managing relationships with companies within a specific industry sector. You will showcase the potential of Appinios capabilities and develop a mutually beneficial commercial framework with stakeholders
What youll be doing
- Take commercial ownership of a diverse portfolio of small and medium sized accounts ensuring consistent growth and retention
- Proactively build a high-quality outbound pipeline identifying and approaching new prospects within your target market
- Drive renewals reactivations and upsells across your account base leveraging automation data and scaled communication tactics
- Analyse account performance pipeline health and funnel metrics to guide your strategy and improve conversion
- Collaborate closely with Marketing Customer Success and Research team to deliver a best-in-class customer experience
- Maintain organised data-backed account management processes ensuring visibility prioritisation and accountability in all activities
You will thrive in this role if
- You have 3 years of experience in B2B sales ideally within the Market Research industry and understand how to translate insights into value
- Youre a hungry proactive hunter who enjoys taking ownership of your pipeline and driving results
- You have a consultative empathetic mindset skilled at understanding client needs and building meaningful relationships
- Youre organised analytical and data-driven using structure and insights to guide decisions and improve performance
- Youre naturally curious coachable and eager to learn always looking to grow your commercial skills
- You thrive in a collaborative international environment contributing to shared goals and an open feedback culture
- You are fluent in both German and English (written and spoken)
- You are based in Germany Ideally Hamburg
Whats in it for you
- Flexibility Policy - Our flexibility policy means there is no hard cap on the number of vacation days you can take
- Temporary work from abroad - If youre based in the EU you can work outside your country of residence for up to 180 days per year
- All the hardware you need andyour own MacBook
- If you are located in Hamburg or Berlin youll get aDeutschland ticket or access to a mobility budget with theNAVIT app to get you to and from the office space
- Subsidised Urban Sports Club or ClassPass membership based on location.
- In case youre located in one of the cities where most of our fellow Appinioneers are (Hamburg Berlin Munich London Madrid Barcelona or New York) you can get access to ourCo-working spaces
Additional role details
- This is afully remote positionopen to candidates (ideally) based in Germany the UK Portugal the Netherlands and Spain
- This role will report directly to our Account Management Team Lead
Our interview process
- Screening Call
- Hiring Manager Interview
- Case Interview
- Reference Check
- Executive Interview
- Offer
Kind reminder:Please ensure that your application is submitted in English.
This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position we encourage you to apply. Were eager to hear from individuals who share our enthusiasm.
Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race colour religion sex sexual orientation gender identity national origin veteran or disability status.
Please read our privacy policy here.
Required Experience:
Manager
About Company
AI powered market research: Appinio collects thousands of answers globally from representative consumer groups to validate decisions and ideas in minutes.