Customer service specialist

Position: Customer Service Specialist

Company: Stockerandwatts

Location: Vienna Austria

Contract Details: Part-time

Are you passionate about providing exceptional customer service Do you have excellent communication skills and enjoy helping others If so then we have the perfect opportunity for you!

Stockerandwatts is a Real estate company in Austria is seeking a part-time Customer Service Specialist to join our team. As a Customer Service Specialist you will be the first point of contact for our customers providing them with top-notch service and support.

Key Responsibilities:

- Responding to customer inquiries and concerns via phone email and chat in a timely and professional manner

- Providing accurate and helpful information about our products and services

- Troubleshooting and resolving customer issues and complaints

- Maintaining a positive and friendly attitude while interacting with customers

- Collaborating with other departments to ensure customer satisfaction

- Keeping detailed records of customer interactions and transactions

- Continuously seeking ways to improve the customer experience and provide feedback to the team

Requirements:

- High school diploma or equivalent

- Previous experience in customer service or a related field

- Excellent communication skills both verbal and written

- Strong problem-solving and conflict resolution abilities

- Ability to work independently and in a team environment

- Proficient in Microsoft Office and other relevant software

- Fluent in English

- Flexibility to work evenings and weekends as needed

- This position is strictly only opened too Austria Citizens or Permanent residents only

This position is strictly only opened too Austria Citizens or Permanent residents only

Why Work for Stockerandwatts

- Competitive salary and benefits package

- Opportunity for growth and advancement within the company

- Positive and collaborative work environment

- Training and development opportunities

- Chance to work with a diverse group of customers and colleagues

If you are a dedicated and customer-focused individual looking for a part-time opportunity in Vienna Austria then we want to hear from you! Apply now to join our team as a Customer Service Specialist at Stockerandwatts.