Data Services Consultant SAP Concur

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

PURPOSE AND OBJECTIVES

SAP Concur imagines the way the world should work offering cloud-based services that make it simple to manage travel and expenses. By connecting data applications and people SAP Concur delivers an effortless experience and total transparency into spend wherever and whenever it happens. SAP Concur services adapt toemployee preferences and scale to meet the needs of companies from small to large so they can focus on what matters most. The company serves more than 50000 clients representing more than 40 million users in over 150 countries.
Data Services is an organization within SAP Concur that provides data analytics consultation IBM Cognos report-writing services and training to customers who use Concur hosted software applications such as SAP Concur Travel & Expense and SAP Concur Invoice.

EXPECTATIONS AND TASKS

The Data Services Consultant will:

Manage a portfolio of clients and work with each client to craft a reporting strategy;
Recommend best practice reports for specific client profiles industries or use cases;
Gather business requirements translate those business requirements into a design create the reports or dashboards based on requirements;
Work with the clients to distribute the results throughout their companies;
Conduct trainings for clients who wish to learn how to use Cognos or learn more about the data model of the Concur solutions;
Constantly empathize with our customers and call them whenever necessary;
Effectively manage expectations that are set with customers;
Collaborate across teams to provide the best customer experience.

REQUIREMENTS

Bachelors or Associates degree in a technical field (completed or in course);
Knowledge in IT related areas including BI solutions.
Good verbal and written communication skills in English (CEFRB2 or above). Spanish is a plus;
Familiarity with customer service and support for software or other IT products;
Great Analysis and troubleshooting skills;
Be a team player that is both eager to learn and to teach others;
Ability to adapt to changing working conditions and assignments.

NICE TO HAVE

SQL and IBM Cognos skills;
Functional knowledge of SAP Concur Solutions.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451239 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid