Senior Implementation Expert
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Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Our client in the telecommunications sector is seeking a professional Senior Implementation Expert on a contract duration of 6 to 12 months.
Role Purpose
The Managed Services Senior Implementation Expert leads the technical design architecture validation and operational readiness activities for complex managed services programmes delivered under a Build-Operate-Transfer (BOT) or long-term outsourcing model. Working on the client or programme management side not the vendor side this role ensures that the managed services platform architecture and operating model proposed by a delivery partner are fit for purpose technically rigorous and genuinely transferable to the client organisation at programme close. This is a practitioner role that combines deep technical domain knowledge across the full managed services stack Managed Network Managed IT Managed Cybersecurity and Managed IoT with the commercial and operational experience to hold delivery partners accountable for what they commit. The successful candidate will have run managed services operationally reviewed and rejected architecture proposals and completed at least one BOT transfer cycle.
Role Purpose
The Managed Services Senior Implementation Expert leads the technical design architecture validation and operational readiness activities for complex managed services programmes delivered under a Build-Operate-Transfer (BOT) or long-term outsourcing model. Working on the client or programme management side not the vendor side this role ensures that the managed services platform architecture and operating model proposed by a delivery partner are fit for purpose technically rigorous and genuinely transferable to the client organisation at programme close. This is a practitioner role that combines deep technical domain knowledge across the full managed services stack Managed Network Managed IT Managed Cybersecurity and Managed IoT with the commercial and operational experience to hold delivery partners accountable for what they commit. The successful candidate will have run managed services operationally reviewed and rejected architecture proposals and completed at least one BOT transfer cycle.
Technical Skills
Platforms & Tooling Direct or evaluative experience required in the following
Scope & Boundaries
Qualifications & Certifications
Required
Valued (not mandatory)
Platforms & Tooling Direct or evaluative experience required in the following
- NOC platforms: SolarWinds PRTG Zabbix Nagios or comparable enterprise monitoring stack
- ITSM: ServiceNow (preferred) JIRA Service Management BMC Remedy or equivalent
- RMM: ConnectWise Automate NinjaRMM Datto RMM Kaseya or equivalent
- SIEM / XDR: Splunk Microsoft Sentinel IBM QRadar or comparable platform
- EDR: CrowdStrike Microsoft Defender SentinelOne or comparable platform
- SD-WAN: Cisco Viptela VMware VeloCloud Fortinet Secure SD-WAN or equivalent
- PAM: CyberArk BeyondTrust or equivalent
- Automation: Ansible Terraform Python scripting or workflow automation platforms
- OSS/BSS integration: order management provisioning flows billing feed design customer portal APIs
Scope & Boundaries
- This role evaluates validates and signs off. It does not execute delivery work manage the client-vendor commercial relationship or operate the managed services platform. Candidates who are primarily hands-on engineers project administrators or commercial negotiators rather than senior technical practitioners with domain authority are not a fit for this profile.
Qualifications & Certifications
Required
- Degree in Computer Science Electrical Engineering Telecommunications or equivalent technical discipline
- 15 years of professional experience in technology delivery; 10 years in managed services
Valued (not mandatory)
- ITIL Expert or ITIL 4 Managing Professional demonstrates operational service management depth
- TM Forum Frameworx certifications signals industry-standard architecture fluency
- Cisco VMware or Microsoft professional-level certifications relevant to managed network or managed IT domains
- PMP or equivalent programme management qualification useful as a complement to the technical profile
Required Experience:
Senior IC
About Company
With 15 years of experience in the Telecommunications and Financial Services industry in Africa and the Middle East, we are experts at supporting our clients through their digital transformation journeys. We believe in blending traditional methods with cutting-edge strategies to drive ... View more
