Datorama Salesforce Marketing Google Ads, Meta, CRM, web analytics ,data modeling,harmonizationSQL
Job Summary
Core Skills & Expertise
Deep expertise in Datorama / Salesforce Marketing Intelligence Workspaces Strong understanding of marketing data ecosystems (Google Ads Meta CRM web analytics)
Experience with data ingestion (connectors APIs ETL logic) Proficiency in data modeling harmonization and KPI frameworks
Strong troubleshooting and debugging skills (data visualization layers) SQL and data transformation knowledge (preferred) Familiarity with BI tools (e.g. Power BI Tableau)
Key Responsibilities
1. Operational Support & Incident Resolution
Monitor and resolve issues across data imports connectors KPIs and dashboards Troubleshoot ingestion failures (API/connectors/file loads) and data discrepancies Diagnose and fix calculation logic classification rules and data model issues Resolve dashboard bugs performance issues and broken visualizations Perform root cause analysis (RCA) and implement preventive fixes Ensure adherence to SLAs for incident response resolution and communication
2. Standard Service Requests
Manage user access roles and workspace permissions Execute minor configuration updates (data streams mappings naming conventions) Support workspace-level changes (filters views widget adjustments) Maintain documentation and audit logs for all changes
3. Change & Enhancement Requests
Onboard new data sources and connectors (paid media CRM web analytics) Enhance dashboards (new KPIs layout optimization drill-down capabilities) Implement UX improvements and business-driven reporting enhancements Support evolution of data models taxonomies and harmonization layers Coordinate with business stakeholders to translate requirements into Datorama solutions
4. Data Quality Monitoring & Governance
Implement data validation rules KPI checks and anomaly detection frameworks Monitor data freshness completeness and accuracy across pipelines Configure alerts and thresholds for data inconsistencies Maintain KPI integrity and ensure alignment with business definitions Support auditability (data lineage transformation logic transparency)
Qualifications :
Graduate or above
Remote Work :
No
Employment Type :
Full-time
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more