Sr Field Service Supervisor
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Job Location:
Monthly Salary:
Posted on:
8 days ago
Vacancies:
1 Vacancy
Job Summary
Description
Responsibilities
Qualifications
Business & Financial Management
- Ownership of P&L for the assigned territory
- Drive AOP planning and achieve annual sales targets
- Drive Commercial matrixes- Order Revenue GM Collection
- Drive Service Matrixes- SLA OTCOTA NPS Customer satisfaction.
Service and Project Management
- End-to-end project execution including planning monitoring delivery and closure
- Deliver Larg scale and Spot job on time.
Sales & Growth
- Lead sales initiatives and strategic deals to achieve order booking targets
- Develop Business by delivering Growth year on year
- Drive NPI to improve business shares in market
- Focused growth in Digital product and SAS
Responsibilities
Service Delivery & Customer Satisfaction
- Ensure timely service delivery aligned with SLAs
- Handling Customer Service AMC O&M Time & Material
- Maintain high levels of customer satisfaction through proactive engagement
- Handling customer escalation with problem solving attitude
Team Leadership
- Lead and manage team of on-roll employees and off-roll resources
- Drive accountability culture within team
- Build team capability performance and engagement
- Develop high performance culture within team
Stakeholder & Process Management
- Coordinate with internal and external stakeholders
- Ensure compliance with organizational processes and quality standards
Qualifications
Educational Qualification
- Bachelors degree in Engineering (Electrical / Electronics / Instrumentation preferred)
- MBA or management qualification will be an added advantage
Key Skills & Competencies
- Strong domain knowledge of Building Automation systems
- Proven leadership and people management capabilities
- Sound financial acumen with P&L ownership experience
- Customer-centric approach with strong communication skills
- Excellent project execution and problem-solving abilities
Required Experience:
Manager
About Company
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability ... View more
