Ambulatory Clinic Nurse Care Coordinator (RN) peds (quality)
Kansas City, KS - USA
Job Summary
Position Title
Position Summary / Career Interest:
Hours: M-F 8-4:30This care coordinator role is more back office/desk management working with our quality metric team to focus on closing care gaps for patients.
The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who is a clinical expert who provides ethical evidence-based safe and compassionate nursing care. The Ambulatory Clinic RN Care Coordinator focuses on patient safety and the quality of nursing care by identifying and clarifying patient needs performing clinic related patient care conducting health education promoting patient advocacy coordinating healthcare services and evaluating patient outcomes. The RN Care Coordinator will provide support to their assigned physicians by communicating with the patient/family/caregiver and relaying the information to the physician. They will provide support and nursing care services during the physicians clinic sessions and ensuring the patient/family/caregiver understands the plan of care. They will verify all orders placed during the clinic session have been completed and the physician has been notified of the results.
Responsibilities and Essential Job Functions
- Responsible for management of patient flow triage and direct patient care.
- Liaison of communication between front desk staff nursing staff physicians and clinic manager
- Manage the care of the patient population by developing expected patient outcomes defining appropriate resource utilization and working with the provider to set patient goals.
- Provide nursing support/coordination to the practice to optimize patient outcomes and to improve patients quality of life through clinical and educational programs and/or support services.
- Support patient self-management of disease.
- Coordinate continuity of patient care with patients and families following hospital admission discharge and ER visits.
- Manage high risk patient care including management of patients with multiple co-morbidities or high risk for readmission to a hospital setting including a registry.
- Develop relationships with patients and competently uses assessment skills to identify physical psychosocial financial and environmental health care needs of the patient.
- Educate the patient and appropriate ancillary personnel about the health care needs safety issues and benefits which include patient education.
- Utilize available electronic tools such as EMR to efficiently document assessments clinical finds plans of treatment and progress toward goals.
- Observes records and reports patients condition and reaction to drugs and treatments to physicians. Educates patient/family about diagnostic procedures medications nutrition and maintenance of health and wellness.
- Maintains/reviews patient records charts and other pertinent information. Records tests and examination results and then follows up with patient. Posts tests and examination results.
- Responds to/refers incoming patient treatment-related phone calls. Instructs patient and family regarding medications and treatment instructions.
- Maintains patient confidentiality.
- In providing patient care document using EMR to maintain and/or develop patient records in compliance with practice standards
- Must be able to perform the professional clinical and or technical competencies of the assigned unit or department.
- These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
- Maintains KDHE Vaccine for Children Program for specified site.
- Responsible for Vaccine inventory maintenance and quality. Ensuring expirations and labeling are followed strictly based on VFC standards of practice.
- Ensuring vaccine inventory is available at all sites and works closely with other Quality Nurse Coordinators within the department.
- Assists with the Onboarding process of all new hires within the department.
- Assessor trained and knowledgeable of our all-laboratory processes. Validates that all staff members can perform tasks as specified by CLIA licenses.
- Facilitates offline learning for all new hires to the department.
- Completes Quality phone calls from payors as assigned to ensure optimal patient outcomes.
- Completes calls for ED and In-patient discharges in addition to clinic no shows.
- Facilitates Practice Counsel and serves as an informal leader within our department.
- Maintains a growth mindset and has an interest in advancing career in a leadership capacity.
Required Education and Experience
- High School Graduate
- Bachelor Degree Nursing
- 2 or more years of RN experience
Preferred Education and Experience
- Previous medical office experience
Required Licensure and Certification
- Basic Life Support Heartsaver (BLS HS) (Non-Clinical) - American Heart Association (AHA) or obtained within 14 days
- Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing
Preferred Licensure and Certification
- Must have current active multi-state Registered Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working with proof of application of a multi-state RN license in the state in which you live.
Staff hired prior to 2/1/2024 are required to obtain a multi-state RN license from the state in which they live at the time of their next RN license renewal by 3/31/2026.
Knowledge Requirements
- Basic typing and word processing ability
- Excellent analytical critical thinking and problem-solving skills
Time Type:
Full timeJob Requisition ID:
R-52008Important information for you to know as you apply:
The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin ancestry age disability veteran status genetic information or any other legally-protected status. See also Diversity Equity & Inclusion.
The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process please let our recruiters know by requesting an Accommodation Request form using this link .
Employment with the health system is contingent upon among other things agreeing to the and signing the agreement to the DRP.
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About Company
The University of Kansas Health System in Kansas City is a world-class academic medical center and destination for complex care and diagnosis. We offer more options for patients with serious conditions because of our expertise and leadership in medical research and education.