Finance Systems Analyst

The Manager Global Technology Support Services is responsible for the global delivery evolution and continuous improvement of end-user technology support services. This role provides proactive leadership across help desk operations audiovisual (A/V) services and end-user device lifecycle management ensuring a high-quality customer-centric experience for a globally distributed workforce. This hands-on leadership role operates at a strategic and operational level to lead internal teams and manage global vendors. The Manager Global Technology Support Services partners closely with Network Security and Engineering functions and establishes scalable service models supply chain capabilities and performance metrics aligned to enterprise standards.

This position is based in London and reports to the Senior Director Security Architecture & Engineering.

What Youll Do

• Partner with Finance stakeholders to gather document and validate business requirements.

• Translate business needs into clear technical specifications and system configurations within NetSuite.

• Support the ongoing health stability and performance of finance systems including issue diagnosis and resolution.

• Document as-is and to-be processes to support structured system improvements.

• Execute system enhancements configurations and testing cycles (including UAT).

• Maintain system documentation workflows and change logs within Jira and Confluence.

• Contribute to process optimization initiatives that improve efficiency controls and data integrity.

What Were Looking For

• Bachelors degree or equivalent practical experience.

• 13 years of experience in systems analysis finance systems or ERP support roles.

• Exposure to finance operations and enterprise systems environments preferred. Job Description Experience with NetSuite administration configuration and reporting.

• Experience with Jira and Confluence preferred.

• Strong ability to translate business requirements into technical work.

• Proficiency in system testing requirements documentation and gap analysis.

• Data analysis and reporting capabilities.

• Understanding of finance processes (GL AP AR reporting).

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About CFA Institute

CFA Institute are the global leader in investment excellence and ethics. With nearly 200000 charterholders across 160 markets we drive professional growth ethical behavior and better markets. We care about our employees well-being offering industry-leading benefits like:

• Comprehensive health coverage for you and your family

• Generous leave and time off

• Competitive retirement plans

• Flexible work options

• Wellness education and support programs

If you feel this opportunity could be the next step in your career we encourage you to click Apply and complete our three-minute application.

Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X.

Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education experience or location. We thank all those who apply. Only those selected for further consideration will be contacted.

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