Overnight & Weekend On Call Coordinator (Remote & Part Time)
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Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overnight & Weekend On-Call Coordinator (Remote & Part Time)
Make an Impact When It Matters Most
Join our team as an Overnight & Weekend On-Call Coordinator and play a critical role in ensuring our clients receive the care they needanytime day or night. This position is perfect for someone who thrives in a fast-paced environment enjoys problem-solving and wants flexible meaningful work supporting both caregivers and families. This role is a Part-Time position that works 7 Days on and 7 Days off. There are additional opportunities to work as a Care Team Specialist 2-3 days a week during your off week if you are interested in the on-call role but need to generate a more full-time income.
What Youll Do
- Be the go-to support person for caregivers and clients during evenings overnight hours and weekends
- Answer incoming calls and respond quickly to urgent needs
- Fill last-minute call-offs and ensure all client shifts are covered if unable to find coverage on-call role would gap shift when needed.
- Communicate schedule updates and support caregivers in real time
- Help resolve client concerns with professionalism and empathy
- Document all activity clearly and keep the operations team informed of any major issues
Why This Role is a Great Fit
- Flexible remote work support the team from anywhere
- Make a real difference your work directly impacts quality of care for seniors
- Fast-paced and engaging no two shifts are the same
- Great for problem-solvers who think quickly and stay calm under pressure
- Ideal for those looking to supplement income or work non-traditional hours
Schedule ( When On-Call )
- Overnight and weekend on-call coverage. Must be on the computer from 6am to 9am M-F to support our busiest time. Remaining on-call time is flexible and can typically be handled through the on-call phone.
- Join daily recaps at 9:30am and 3:30pm M-F ( calls last 15-30 minutes ).
- Overnight on-call starts at 5pm M-Th and runs until 9am the following day and 4pm on Friday and runs until 9am on Monday.
What Were Looking For
- Strong communicator who is confident on the phone
- Quick thinker with solid problem-solving skills
- Highly reliable and responsive during scheduled on-call hours
- Organized and able to manage multiple situations at once
- Experience in home care healthcare or scheduling is a plus (but not required)
Required Experience:
IC
Key Skills
About Company
Explore the charm of Knoxville, Tennessee with Visit Knoxville. Discover events, attractions and local gems. Plan your trip with our comprehensive guide to Knoxville's culture, outdoor adventures and restaurants.
