Field Service Engineer
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Job Summary
Job Title
Field Service Engineer
Location(s)
Tokyo - TSCAbout Us
Revvity is a developer and provider of end-to-end solutions designed to help scientists researchers and clinicians solve the worlds greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11000 colleagues from around the globe are vital to our success and the reason were able to push boundaries in pursuit of better human health.
Find your future at Revvity
Perform maintenance and repair tasks independently following the manual in English.
Actively collaborate with the manufacturer to resolve machine issues.
Resolve any ambiguities or deficiencies in the manual by consulting with the manufacturer to ensure smooth and efficient work progress.
Manage the maintenance tasks (inspection repair etc.) for assigned customers throughout the year.
Gather information as needed and communicate with the assigned sales team and other engineers.
Respond promptly and appropriately to customer complaints.
Report issues to the supervisor immediately when they arise.
Improve customer satisfaction by reducing equipment downtime.
Expand business opportunities through efficient responses and actions.
Required Experience:
IC
Key Skills
About Company
Learn more about Revvity´s solutions for (automated) nucleic acid isolation from diverse sample materials based on the unique chemagic™ technology.
