Butler Toyota BDC Representative
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Butler Toyota Macon
Position: BDC Representative
Report to: Internet Manager
Department: Business Development Center (BDC)
Butler Toyota is seeking a motivated and customer-focused BDC Representative to join our growing team. This position plays a vital role in driving dealership success by managing inbound and outbound customer communications and setting appointments for our Sales and Service departments.
Key Responsibilities
- Handle inbound and outbound phone calls emails texts and online leads promptly and professionally
- Schedule appointments
- Follow up with internet and phone leads to generate showroom traffic
- Maintain accurate customer information in the CRM system
- Confirm upcoming appointments and re-engage missed opportunities
- Provide exceptional customer service and represent the Butler Toyota brand
- Work closely with management and sales teams to achieve department goals
Qualifications
- Previous BDC call center or customer service experience preferred (automotive experience a plus)
- Strong communication and interpersonal skills
- Excellent phone etiquette and professional demeanor
- Ability to work in a fast-paced environment
- Basic computer skills and CRM experience preferred
- Reliable team-oriented and goal-driven attitude
What We Offer
- Competitive pay plan
- Bonus opportunities
- Medical dental and vision insurance
- 401(k) with company match
- Paid time off
- Growth opportunities within Butler Automotive Group
Must have excellent phone skills and great customer service skills. Previous experience in a sales position preferred.
Required Experience:
Unclear Seniority
Key Skills
About Company
Visit Butler Toyota for all of your Toyota needs in Macon, GA. Shop cars for sale, browse lease deals, or schedule a service.
