Deputy Manager Branch Operations
Job Summary
Role Summary
TAT
- Ensure TAT is achieved as per agreed SLA
Quality & FTR
- 99% Quality & FTR needs to be maintained across all line of Business
Stake Holder Management
- Ensure to manage internal and external stakeholders and according to give the feedback ensure smooth transactions and process improvement better relations.
Productivity & Process Improvement
- Ensure Optimum utilization of resources and individual productivity of resources are measured accordingly.
- To indentify process gaps and suggest for improvements
ÃÂÂÃÂÂÃÂÂÃÂÂÃÂÂÃÂÂÃÂÂCompliance
- Nil compliance Audit deviations OR impact on overall Operations audit - Satisfactory Audit rating .
Key Accountabilities/ Responsibilities
Stakeholder interfaces
Experience
1-4 years
Education
Any Graduate or MBA preferably
Required Experience:
Manager
Key Skills
About Company
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