Club Signia Supervisor The Diplomat Beach Resort
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Job Location:
Hollywood, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Where Coastal Ease Meets Elevated Design. Be Part of an Iconic Transformation.
Set between Miami and Fort Lauderdale The Diplomat is entering a transformative new chapterpairing timeless oceanfront glamour with refreshed interiors redesigned guestrooms and a revitalized sense of place. Nearly every suite and room opens to sweeping ocean views creating a stay defined by beauty comfort and effortless luxury.
We are seeking a Club Signia Supervisor who embodies anticipatory service polished communication and a passion for creating unforgettable guest journeys. Inspired by private membership clubs Club Signia is an exclusive lounge with chef-curated dishes and complimentary drinks.
The ideal candidate has open availability with prior lead/supervisory experience in hospitality. Luxury hotel experience is highly preferred especially in a VIP experience or concierge style role. Prior food and beverage experience is a plus. Seeking someone to help create an elevated experience and oversee a team of 3-5 people.
Check us out: The Diplomat Beach Resort
If youre ready to take your career to the next level apply now and join our team at The Diplomat Beach Resort!
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
A Club Signia Supervisor is responsible for assisting the Restaurant Manager with the management direction and organization of restaurant operations to maintain high standards of food and beverage quality service and marketing to maximize profits through outstanding customer service. Specifically you would be responsible for performing the following tasks to the highest standards:
- Trains supervises counsels and participates in the evaluation of restaurant staff employees for the efficient operation of the restaurant. Directs staff in their work assignments.
- Responsible for ensuring that restaurant complies with sanitation and safety standards for Guests and employees. Responsible for ensuring that all equipment is in working order. Visually inspects and takes corrective action to ensure that facilities in restaurant look appealing and attractive to guests. Provides guidance for improvement and implements Necessary adjustments. Oversees work orders to ensure repairs and maintenance of facility are completed on a timely basis.
Manages and monitors product quality and guest satisfaction in restaurant. Responsible for ensuring that food quality is consistent appealing and prepared to guest specifications. Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met. Verifies temperatures judges appearance and taste of products and checks preparation methods to determine quality. Provides guidance for improvement and implements necessary adjustments. Interacts with guests to obtain feedback on quality of service and food in outlet. Investigates and resolves guest complaints in a timely manner.
Documents inventory forecast usage and monitors supply so that restaurants are stocked with linen glassware silverware china condiments and other items necessary to provide appropriate customer service. Oversees set up of dining and service areas.
Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local state and federal laws and regulations. Regular attendance in conformance with the standards which may be established by Hilton from time to time is essential to the successful performance of this position.
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
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Required Experience:
Manager
Key Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
