Interim Head of HR Operations
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Job Summary
Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.
We believe that every life deserves world class healthcare.
Job Summary
Salary: Competitive and dependent on experience
Hours: Monday to Friday 09:00 to 17:00
Location: 40 Grosvenor Place Victoria London SW1
Contract: Fixed Term Office based (4 days per week)
What are we looking for
Cleveland Clinic London is seeking to appoint a Head of Human Resources to oversee our HR Operations Team for 10 to 12 month maternity cover. This is a full-time role with some hybrid working however is predominately office based.
The successful candidate will work closely with the Chief Human Resources Officer to lead the development and implementation of comprehensive short-term and long-range plans for HR initiatives across the organisation. The role requires someone who can drive improvements across operations programmes and services ensuring that the HR function continues to support the organisations strategic objectives.
This is a senior leadership role requiring both strategic insight and hands-on expertise. The successful candidate will lead the HR Operations function while also personally contributing to complex and highimpact HR operational matters including employee relations organisational change restructures (including TUPE) and risk-sensitive people issues.
The role operates within a fastmoving highacuity healthcare environment and requires sound judgement influence and the confidence to challenge and advise senior leaders appropriately.
What makes us different
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment where caregivers are encouraged to grow their expertise across multiple specialties and in collaboration with expert clinicians. Our Mission Caring for life researching for health and educating those who serve assures our unwavering commitment to professional development.
Leading the HR Operations Team at Cleveland Clinic London offers a unique opportunity to be part of a dynamic and forward-thinking team that values innovation collaboration and professional growth. As an HR professional here you will play a pivotal role in shaping our culture supporting talent development and driving strategic initiatives that impact caregivers across all levels. We are committed to fostering a supportive environment where your expertise is valued and you can contribute meaningfully to leadership development diversity initiatives and continuous improvement of HR operations.
With a strong emphasis on cross-functional teamwork and alignment with best practices in healthcare joining Cleveland Clinic Londons HR Operations Team team means youll be making a real difference in peoples lives while advancing your own career in a world-class Organisation.
What will your duties include
Act as a trusted adviser to executives and senior leaders on complex and sensitive people matters providing clear pragmatic and legally sound advice.
Lead develop and oversee the Human Resource Operations team (including HR Business Partners HR Partners HR Coordinators and others) through providing operational leadership aligned with business goals.
Provide direct leadership and oversight for high impact HR Operational activity including complex employee relations cases restructures including TUPE and similar technical work.
Oversee the design and delivery of proactive employee relations and engagement initiatives working in partnership with the HRBP partner team and relevant Centres of Excellence.
Drive collaboration across all HR Centres of Excellence (Talent Reward Learning & Engagement) ensuring policies processes and programmes are effectively implemented across the organisation.
Ensure full compliance with UK employment law and healthcare regulatory requirements proactively monitoring legislative changes and advising leadership on risk and mitigation.
Lead continuous improvement initiatives within HR Operations using data insight and metrics to improve service delivery employee experience and organisational outcomes.
Represent HR Operations as a key contributor within the HR Leadership Team sharing ownership for the effectiveness and credibility of the whole HR function.
What we need from you
Preferably candidates will hold CIPD level 7 qualifications or a degree in HR Management Business Management or a related field.
A senior HR professional substantial experience across HR Operations HR Business Partnering and/or Employee Relations roles.
Proven experience of working closely with Executives or senior leadership teams influencing decisionmaking and delivering outcomes in complex environments.
Expert knowledge of UK employment law including an understanding future legislation anticipating change and ensuring the organisation is prepared for these forecast changes in the legislative landscape.
Demonstrable subject matter expert (SME) knowledge in delivering HR services organisational change and managing employee relation cases in legally compliant ways.
Recent professional experience in healthcare is highly desirable particularly a UK private healthcare setting
Strong commercial and organisational insight with the ability to balance risk employee experience and organisational priorities.
What can we offer you
As a private hospital with no shareholders we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers alongside benefits such as:
25 days annual leave (plus bank holidays) Pro-rated dependant on length of contract
Auto-Enrolment of 5% pension - Cleveland Clinic contributes 10% through Salary Exchange
Life Assurance comprehensive Private Medical Insurance (Medical History Disregarded) Dental Insurance and Eye Care contributions
Discounted gyms
24/7 Holistic Employee Assistance Programme
Who we are
Cleveland Clinic is one of the leading providers of specialised medical care in the world providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80000 caregivers worldwide and continue to drive innovation in healthcare.
With over 100 years of history our Patients First philosophy is at the heart of everything that we do.
If you would like to know more please email Applicant shortlisting and interviews may take place whilst the advert is live so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications we are not always able to provide individual feedback.Disclosure and Barring Service (DBS) Check
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
Lets deliver World Class care together!
As an equal opportunities employer we aspire to work together to promote a more inclusive work environment which represents our commitment to celebrate diversity.
CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure so far as practicable that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.
Required Experience:
Director
