Rehabilitation Trainer
Job Summary
Position Type:
PermanentIf youre looking for a fulfilling career that can make a real difference in your life and the lives of others youve come to the right place.
As a national health solutions partner we put people first in everything we do and that begins with our team of 8000 professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together our employees are creating industry-leading solutions in insurance primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest and its reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth flexible work options meaningful experiences and supportive leadership. Medavie is where employees can be their best selves feel they belong and achieve their full potential. Be part of it by applying for a position with us today.
As a key member of the Quality Services team the Rehabilitation Trainer is responsible for the design maintenance and delivery of training programs for the Rehabilitation unit. This role works closely with Quality Services and Rehabilitation leadership to identify training gaps through quality reviews Team Lead and Manager feedback and performance insights and to develop effective solutions to address those gaps.
Key responsibilities
Identify training needs through the development of a skills matrix and other assessment tools as required
Develop and deliver training strategies and materials for Case Management Rehabilitation Consultants
Create maintain and update best practices workflow documentation and Quality Assurance tools across all disciplines
Plan design research write and edit training manuals user guides policies and related documentation
Deliver both initial onboarding training and ongoing coaching to Rehabilitation Consultants
Provide structured feedback to trainees throughout 5 weeks training program
Communicate regularly with Rehabilitation Leaders to share trainee progress and development feedback
Communicate with clients as required to provide information related to claims
Identify and escalate significant gaps or improvement opportunities in rehabilitation services to Quality Services leadership
What You Need To Succeed
University degree or college diploma or equivalent relevant work experience
Minimum of five (5) years of experience in Disability Case Management and/or Rehabilitation Services including experience developing and delivering training to diverse audiences
Strong working knowledge of all disciplines within Case Management Services and/or Rehabilitation Services
Highly proficient in written communication with the ability to produce clear concise and wellstructured documentation
Outstanding verbal communication skills with the ability to explain concepts clearly and provide effective guidance
Highly organized selfdirected and able to manage time effectively while balancing multiple priorities
Proficiency with Microsoft Office Outlook and SharePoint
Bilingualism (English and French) is mandatory to meet business needs
Adult learning or instructional design certification is considered a strong asset
What We Offer
By joining Medavie you will benefit from:
A purpose driven organization dedicated to improving the well being of Canadians
A comprehensive benefits package including health and dental coverage that is 100% employer paid from day one along with wellness benefits health resources and fitness center discounts
A flexible work environment that supports worklife balance
Strong professional development opportunities including ongoing training coaching and career growth pathways
A collaborative and inclusive culture where your expertise is valued and your contributions make a real impact
The opportunity to play a key role in the continuous improvement of rehabilitation services positively impacting new hires rehabilitation employees members clients and different partners
Salary grade: $82648- $101014 (CAD)
This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge skills qualifications experience and education/ addition to Base Pay eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment retention advancement and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
Our recruitment process may involve automated tools including AI to assist in screening applications.
If you experience any technical issues throughout the application process please email: .
Required Experience:
IC
Key Skills
About Company
We're driven by the belief that everyone deserves to enjoy a full life and a fulfilling career. Join us in our mission to improve the wellbeing of…